Decagon
Decagon
Decagon dezvoltă o platformă de inteligență artificială generativă pentru companii, destinată asistenței pentru clienți. Agenții săi conversaționali bazați pe inteligență artificială ajută companiile să gestioneze interacțiunile cu clienții și fluxurile de lucru pentru asistență, integrând inteligența artificială în modul în care acestea își deservesc clienții. Compania activează în domeniul inteligenței artificiale și al software-ului B2B.

Staff Software Engineer, Enterprise Product

Lead full-stack development of Decagon’s enterprise AI agent platform, building scalable no-code tools, analytics, and workflows for customer experience teams.

Descriere

  • Set technical direction for an enterprise platform that scales with customer growth and product features.
  • Lead complex initiatives from unclear requirements through product delivery.
  • Build AI-powered no-code tools for non-technical teams to create and manage advanced workflows.
  • Develop monitoring and analytics that help teams improve AI agents.
  • Work with customers and cross-functional partners to identify opportunities and validate product direction.
  • Mentor engineers and strengthen team practices through code reviews, technical design, and knowledge sharing.
  • Coordinate with Agent Software Engineering, Agent Product Management, core product, and design teams on workflows, requirements, designs, and launches.
  • Oversee projects and guide technical direction as the team expands.

Cerințe

  • At least six years of experience building full-stack software products.
  • A record of influencing technical direction and strong product judgment.
  • Deep expertise in TypeScript, Python, or both.
  • Strong architecture and system design capabilities.
  • Experience designing abstractions and platforms for varied use cases.
  • Experience leading technical initiatives and building consensus across teams.
  • Ability to balance technical quality, rapid iteration, and customer needs.
  • Strong product intuition and experience turning user feedback into technical solutions.
  • Experience mentoring engineers and setting technical standards.
  • Experience building security-sensitive products, such as authentication and data access controls.
  • Experience building and scaling developer tools, APIs, platforms, or infrastructure products.
  • Familiarity with LLMs, AI agent systems, prompt engineering, or products built with AI capabilities.
  • Familiarity with asynchronous programming and scalable system development.
  • Experience with observability, data visualization, or analytics products.
  • Experience establishing technical standards, design patterns, or architectural principles adopted across teams.

Beneficii

  • Medical, dental, and vision coverage for employees and their families.
  • Life insurance and disability coverage.
  • Retirement plan, such as a 401(k) or pension.
  • Parental leave.
  • Fertility and family-building support through Carrot.
  • Monthly stipend for wellness, lifestyle, and work-life balance.
  • Daily office lunches and snacks.
  • Flexible vacation policy.
  • For UK employees, 25 days of statutory leave.
  • Equity.

Locuri de muncă similare