Community Sports Partners
Community Sports Partners
11 – 50 Angajați
B2CSport
Community Sports Partners administrează baze sportive interioare și exterioare premium și programe comunitare în Mississauga, Ontario. Facilitățile sale includ terenuri cu gazon de nivel profesionist, săli de sport, iluminat LED, tribune și dotări auxiliare pentru sporturi precum fotbal, rugby, hochei pe iarbă, baschet și volei. Organizația îi deservește pe sportivii tineri și adulți prin programe și ligi precum SportStars, HoopStars, Mississauga Soccer și Volleyball Mississauga. De asemenea, coordonează închirieri de facilități, turnee și rezervări pentru antrenamente printr-un sistem de rezervări online și aplicația RecRivals, care oferă disponibilitate în timp real și gestionarea rezervărilor. Facilitățile sale principale sunt situate în Applewood Heights și Gordon Graydon.

Sports Sales Coordinator, Email and SMS Marketing

Manage email and SMS marketing to drive sports facility bookings and repeat participation. Coordinate sales pipelines and remote pickup-game operations across Latin America.

Descriere

  • Plan and send email and SMS campaigns for facility bookings, pickup games, registrations, and offers
  • Segment audiences by location, sport, interests, booking history, and engagement
  • Develop and refine welcome, lead follow-up, abandoned booking, reminder, repeat booking, and win-back automations
  • Write English marketing copy and adapt brand assets for mobile-friendly emails
  • Check audience lists, dates, time zones, prices, links, personalization, and suppression rules before campaign launches
  • Monitor delivery issues, bounces, complaints, and opt-outs; maintain consent records and list health
  • Test messages, timing, offers, and customer journeys; report enquiries, paid bookings, repeat participation, revenue, and engagement
  • Keep sports facility availability, dates, time slots, capacity, and approved prices up to date
  • Answer customer enquiries, suggest available times, prepare approved quotes, and guide bookings through payment
  • Maintain the sales pipeline, record commitments, and follow up on renewals and repeat bookings
  • Confirm availability and exceptions with operations before making promises; escalate matters beyond delegated authority
  • Create and update pickup-game listings
  • Track registrations and capacity, using targeted outreach to fill open places
  • Coordinate with local hosts and venue contacts
  • Handle player questions and waitlists, and communicate approved changes
  • Flag low-enrolment games, host shortages, and venue issues; escalate cancellation, refund, and safety decisions
  • Track attendance, feedback, and repeat participation to improve future games

Cerințe

  • Practical experience creating email campaigns and automations
  • Hands-on experience with SMS marketing
  • Strong spoken and written English for customer conversations in North America
  • Experience following up with leads, explaining offers, and asking for bookings
  • Careful attention to schedules, prices, customer records, and competing deadlines
  • Experience with a CRM and an email or SMS platform such as Klaviyo, ActiveCampaign, HubSpot, Mailchimp, or similar tools
  • Comfort using spreadsheets and reports to assess conversion, bookings, and campaign performance
  • Reliable communicator who takes ownership of next steps until issues are resolved
  • Availability for evening and weekend work in Toronto/Eastern time
  • Experience in sports, venue bookings, inside sales, event coordination, customer service, or ecommerce retention is helpful
  • Complete the Culture Index survey
  • Complete the Criteria GAME assessment in English

Beneficii

  • Remote work from Latin America
  • Expected variable commissions of US$500–US$1,000
  • Evening and weekend schedule aligned with Toronto/Eastern time
  • Commission terms agreed before hiring

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