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Community Sports Partners
Community Sports Partners
11 – 50 Employees
B2CSports
Community Sports Partners operates premium indoor and outdoor sports facilities and community programs in Mississauga, Ontario. Its venues include professional-grade turf fields, gymnasiums, LED lighting, bleachers, and supporting amenities for sports such as soccer, rugby, field hockey, basketball, and volleyball. The organization serves youth and adult athletes through programs and leagues including SportStars, HoopStars, Mississauga Soccer, and Volleyball Mississauga. It also coordinates facility rentals, tournaments, and training bookings through an online reservation system and the RecRivals app, which provides real-time availability and reservation management. Its primary facilities are located at Applewood Heights and Gordon Graydon.
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Sports Sales Coordinator, Email and SMS Marketing

Manage email and SMS marketing to drive sports facility bookings and repeat participation. Coordinate sales pipelines and remote pickup-game operations across Latin America.

ARArgentinaCOColombiaCUCubaHTHaitiPEPeruPYParaguay
$800 – $1,000 / month
RemoteFull-timeMiddleSeniorEnglish RequiredSales

Description

  • Plan and send email and SMS campaigns for facility bookings, pickup games, registrations, and offers
  • Segment audiences by location, sport, interests, booking history, and engagement
  • Develop and refine welcome, lead follow-up, abandoned booking, reminder, repeat booking, and win-back automations
  • Write English marketing copy and adapt brand assets for mobile-friendly emails
  • Check audience lists, dates, time zones, prices, links, personalization, and suppression rules before campaign launches
  • Monitor delivery issues, bounces, complaints, and opt-outs; maintain consent records and list health
  • Test messages, timing, offers, and customer journeys; report enquiries, paid bookings, repeat participation, revenue, and engagement
  • Keep sports facility availability, dates, time slots, capacity, and approved prices up to date
  • Answer customer enquiries, suggest available times, prepare approved quotes, and guide bookings through payment
  • Maintain the sales pipeline, record commitments, and follow up on renewals and repeat bookings
  • Confirm availability and exceptions with operations before making promises; escalate matters beyond delegated authority
  • Create and update pickup-game listings
  • Track registrations and capacity, using targeted outreach to fill open places
  • Coordinate with local hosts and venue contacts
  • Handle player questions and waitlists, and communicate approved changes
  • Flag low-enrolment games, host shortages, and venue issues; escalate cancellation, refund, and safety decisions
  • Track attendance, feedback, and repeat participation to improve future games

Requirements

  • Practical experience creating email campaigns and automations
  • Hands-on experience with SMS marketing
  • Strong spoken and written English for customer conversations in North America
  • Experience following up with leads, explaining offers, and asking for bookings
  • Careful attention to schedules, prices, customer records, and competing deadlines
  • Experience with a CRM and an email or SMS platform such as Klaviyo, ActiveCampaign, HubSpot, Mailchimp, or similar tools
  • Comfort using spreadsheets and reports to assess conversion, bookings, and campaign performance
  • Reliable communicator who takes ownership of next steps until issues are resolved
  • Availability for evening and weekend work in Toronto/Eastern time
  • Experience in sports, venue bookings, inside sales, event coordination, customer service, or ecommerce retention is helpful
  • Complete the Culture Index survey
  • Complete the Criteria GAME assessment in English

Benefits

  • Remote work from Latin America
  • Expected variable commissions of US$500–US$1,000
  • Evening and weekend schedule aligned with Toronto/Eastern time
  • Commission terms agreed before hiring

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