Progress
Progress
Progress is a software company building tools for digital experiences, data management, analytics, and infrastructure management. Its portfolio includes AI-enabled application development and management capabilities, the Progress Data Platform for data and analytics initiatives, Sitefinity for digital content and experience management, infrastructure management products for networks and applications, and DataDirect connectivity tools. Progress also provides secure file transfer and collaboration capabilities through ShareFile. The company serves businesses and technology partners across industries, with work spanning artificial intelligence, enterprise software, data connectivity, and digital infrastructure.

Senior Site Reliability Engineer

Help secure and scale Progress’s cloud software infrastructure. Automate operations, incident response, compliance, and customer provisioning across India.

Description

  • Maintain the reliability, security, and performance of customer-facing systems and infrastructure.
  • Protect systems from breaches and maintain compliance with PCI-DSS, HIPAA, SOC 2, and other standards.
  • Build and operate secure, scalable services on Azure, AWS, or GCP using cloud-native tools.
  • Automate recurring work, manage backups, and configure servers for high availability and disaster recovery.
  • Deploy observability tools and improve system performance.
  • Identify and resolve system issues before they escalate.
  • Join on-call rotations and troubleshoot service incidents.
  • Lead post-incident reviews.
  • Work with developers, QA, and support teams in agile settings.
  • Coordinate complex customer account setups with Sales and Professional Services.
  • Promote infrastructure as code using Terraform, Ansible, Chef, or Puppet.

Requirements

  • Bachelor’s degree in computer science, information systems, or a related field.
  • At least six years of experience in a senior SRE or similar role in production environments.
  • Strong Windows and Linux skills.
  • Scripting experience with Shell, Python, and PowerShell.
  • Experience with cloud services such as ECS, EKS, and S3.
  • Familiarity with security protocols and networking concepts, including TCP/IP, HTTP, and TLS.
  • Familiarity with PCI-DSS, HIPAA, SOC 2, and other compliance frameworks.
  • Experience with PCI, HIPAA, and SOC 2 compliance.
  • Experience with cloud-hosted applications or services, including Azure or AWS.
  • Ability to debug, optimize, and automate code and routine tasks.
  • Availability to work APJ hours, 7:00 a.m. to 4:00 p.m. IST.
  • Kubernetes, Docker, Rancher, and container orchestration experience is preferred.
  • Strong communication skills and a proactive, problem-solving approach.

Benefits

  • Competitive compensation package.
  • Employee Stock Purchase Plan enrollment.
  • 30 days of earned leave.
  • An additional day off for your birthday.
  • Marriage leave.
  • Casual leave.
  • Maternity leave.
  • Paternity leave.
  • Premium group medical insurance for employees and five dependents.
  • Personal accident insurance coverage.
  • Life insurance coverage.
  • Reimbursement for professional development.
  • Interest subsidy on vehicle or personal loans.
  • Health club reimbursement.

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