Stanica Realty Group
Stanica Realty Group
Stanica Realty Group is a real estate firm serving clients across residential and commercial property matters. Its services include property management, real estate appraisal, and investment consulting, combining local market knowledge with practical guidance for clients evaluating, managing, or investing in property.

Remote Inside Sales Representative

Schedule in-home appointments for Safe Step walk-in tubs by handling inbound calls and internet leads. Use consultative sales to identify customer needs and convert leads into sales opportunities.

Description

  • Handle incoming calls and respond promptly to online leads.
  • Book in-home appointments for Safety Specialists.
  • Manage a high volume of inbound and outbound calls with a dialer.
  • Use a structured sales process to turn leads into in-home sales opportunities.
  • Understand customers’ needs through active listening.
  • Ask targeted questions and address objections.
  • Gather information that can support the eventual sale.
  • Maintain quality throughout the lead-setting process.
  • Track and meet contact center metrics.
  • Work with colleagues and use geographic knowledge and lead-setting skills.

Requirements

  • Be available to work Sunday through Thursday or Tuesday through Saturday, 11 a.m. to 8 p.m. Eastern Time.
  • Have experience in a modern contact center focused on consultative sales, customer conversions, and lead generation.
  • Experience in an automated contact center is preferred.
  • Show a record of success in phone sales, consultative selling, lead setting, or related contact center work.
  • Have strong technical skills and be able to switch among omnichannel contact center software, a CRM, mapping tools, Microsoft Office, and other cloud tools.
  • Communicate clearly and demonstrate strong grammar, spelling, and writing skills.
  • Have a strong understanding of North American geography.
  • Be comfortable receiving individual or team coaching and having work evaluated in real time.
  • Be prepared to work remotely, communicating with colleagues entirely by video conference, instant messaging, and phone.
  • Manage tasks across multiple software platforms during the workday.

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Paid time off
  • Life insurance
  • 401(k) with company match
  • Mental health coverage
  • Gender-affirming benefits
  • Family-building benefits
  • Paid parental leave
  • Associate discounts
  • Community involvement opportunities
  • Remote work arrangement
  • Eligibility for a bonus or incentive plan

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