C.H. Robinson
C.H. Robinson
C.H. Robinson este un furnizor global de servicii logistice pentru terți, care ajută companiile să coordoneze transporturile și operațiunile lanțului de aprovizionare prin transport aerian, maritim, încărcături complete de camion și încărcături mai mici decât capacitatea unui camion. Serviciile sale logistice sprijină industrii precum cea auto, alimentară și a băuturilor, sănătatea, comerțul cu amănuntul și energia, iar tehnologia Navisphere oferă vizibilitate și capacități de gestionare a transporturilor. Compania colaborează cu firme care se confruntă cu nevoi complexe de expediere, combinând expertiza în transport cu coordonarea integrată a lanțului de aprovizionare.

Senior Collections Representative (Minnesota Remote)

Manage customer accounts and resolve invoice discrepancies in C.H. Robinson’s fresh-produce logistics operations. Support cash flow goals and coach collections colleagues.

Descriere

  • Oversee assigned accounts and ensure related responsibilities are completed
  • Apply advanced process, procedure, and systems knowledge to collect overdue invoices
  • Analyze data to identify and resolve complex problems
  • Refer complex issues to senior colleagues or leadership
  • Partner with stakeholders to improve efficiency and meet targets
  • Suggest process improvements based on recurring themes and broader business knowledge
  • Build professional relationships with internal and external customers and provide prompt, courteous service
  • Continue building collections expertise, practical skills, and business knowledge
  • Coach and support less experienced team members
  • Handle additional duties as assigned under team or country-specific requirements

Cerințe

  • High school diploma or GED
  • At least four years of experience in customer service, collections, cash applications, credit, accounts payable, or a related finance area
  • Proficiency with Microsoft Office
  • Clear, adaptable communication skills
  • Strong customer service and interpersonal abilities
  • Sound critical thinking and judgment, with the ability to make reasoned decisions
  • Ability to work in a fast-paced professional setting
  • Self-starter who approaches work with persistence
  • Commitment to a diverse and inclusive workplace

Beneficii

  • Prescription medication coverage
  • Enhanced fertility benefits
  • Flexible Spending Accounts
  • Health Savings Account with an employer contribution
  • Dental and vision coverage
  • Basic and supplemental life insurance
  • Short-term and long-term disability coverage
  • Paid observed holidays
  • Two paid floating holidays for U.S. hourly employees
  • Flexible Time Off for U.S. salaried employees, with no accruals or caps
  • Paid Time Off for other employees in the U.S. and Canada
  • Paid parental leave
  • Paid time to volunteer in the community
  • Charitable giving match program
  • 401(k) with a 6% company match
  • Employee stock purchase plan
  • Career development, networking, and team-building opportunities

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