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C.H. Robinson
C.H. Robinson
AutomotiveFood & BeverageHealthcare
C.H. Robinson is a global third-party logistics provider that helps businesses coordinate freight and supply chain operations across air, ocean, truckload, and less-than-truckload transportation. Its logistics services support industries including automotive, food and beverage, healthcare, retail, and energy, while its Navisphere technology provides freight visibility and management capabilities. The company works with businesses facing complex shipping needs, combining transportation expertise with end-to-end supply chain coordination.
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Senior Collections Representative (Minnesota Remote)

Manage customer accounts and resolve invoice discrepancies in C.H. Robinson’s fresh-produce logistics operations. Support cash flow goals and coach collections colleagues.

USUnited StatesMNMinnesota
$16 – $34 / hour
RemoteFull-timeSeniorEnglish RequiredCollections

Description

  • Oversee assigned accounts and ensure related responsibilities are completed
  • Apply advanced process, procedure, and systems knowledge to collect overdue invoices
  • Analyze data to identify and resolve complex problems
  • Refer complex issues to senior colleagues or leadership
  • Partner with stakeholders to improve efficiency and meet targets
  • Suggest process improvements based on recurring themes and broader business knowledge
  • Build professional relationships with internal and external customers and provide prompt, courteous service
  • Continue building collections expertise, practical skills, and business knowledge
  • Coach and support less experienced team members
  • Handle additional duties as assigned under team or country-specific requirements

Requirements

  • High school diploma or GED
  • At least four years of experience in customer service, collections, cash applications, credit, accounts payable, or a related finance area
  • Proficiency with Microsoft Office
  • Clear, adaptable communication skills
  • Strong customer service and interpersonal abilities
  • Sound critical thinking and judgment, with the ability to make reasoned decisions
  • Ability to work in a fast-paced professional setting
  • Self-starter who approaches work with persistence
  • Commitment to a diverse and inclusive workplace

Benefits

  • Prescription medication coverage
  • Enhanced fertility benefits
  • Flexible Spending Accounts
  • Health Savings Account with an employer contribution
  • Dental and vision coverage
  • Basic and supplemental life insurance
  • Short-term and long-term disability coverage
  • Paid observed holidays
  • Two paid floating holidays for U.S. hourly employees
  • Flexible Time Off for U.S. salaried employees, with no accruals or caps
  • Paid Time Off for other employees in the U.S. and Canada
  • Paid parental leave
  • Paid time to volunteer in the community
  • Charitable giving match program
  • 401(k) with a 6% company match
  • Employee stock purchase plan
  • Career development, networking, and team-building opportunities

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