Wellness Road Psychology este un cabinet de sănătate mintală care oferă terapie bazată pe dovezi persoanelor care se confruntă cu anxietate, depresie, ADHD, tulburare de stres posttraumatic, doliu, preocupări legate de comunitatea LGBTQIA+ și alte dificultăți emoționale. Psihologii, asistenții sociali și consilierii în sănătate mintală autorizați oferă terapie individuală, de cuplu și de familie, precum și terapie pentru copii, adolescenți și femei, atât în persoană, cât și online. Cabinetul deservește clienți prin birouri în New York, Tarrytown, Jersey City și Houston și acceptă mai multe planuri de asigurare importante. Serviciile includ consultații gratuite de 15 minute și sprijin pentru programări și orientare în privința asigurării.
Remote Office Administrator, Psychology Practice
Manage client intake, scheduling, credentialing, billing, and clinician onboarding for a remote psychology practice. Support compliance across multiple states and help improve daily operations as the practice grows.
Descriere
- Respond to new client inquiries by phone and email
- Match clients with clinicians based on insurance, licensure, specialty, and availability
- Verify insurance coverage or payment method, then schedule initial sessions
- Manage clinician calendars in SimplePractice, Headway, and Zocdoc
- Coordinate clinician credentialing and renewals, CAQH profiles, attestations, licenses, and payer communications
- Process payments on the same day and liaise with the external billing service
- Track weekly finances, prepare payroll reports, and manage clinician compensation
- Onboard team members through Rippling and maintain employee and contractor records
- Assist with payroll and employer tax registrations across multiple states
- Coordinate records requests, subpoenas, and compliance matters
- Maintain standard operating procedures, contract templates, and administrative records
- Recruit clinicians and onboard them to practice systems and directories
- Update clinician profiles, website content, patient surveys, and clinician feedback forms
- Coordinate daily remote operations with the General Manager and clinic directors
- Improve the client experience, monitor KPIs and clinician productivity, and support growth initiatives
Cerințe
- Be proficient with CRM and practice-management software, or learn new technology quickly
- Pay close attention to detail and manage multiple tasks across systems
- Experience in insurance credentialing, medical billing, or healthcare administration is a strong advantage
- Demonstrate strong communication, organizational, and problem-solving skills
- Complete the required brief written questionnaire
- Be available during business hours and flexibly address occasional evening or weekend issues
Beneficii
- Earn a $10 commission for each new client scheduled who attends at least eight sessions