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YA Group
YA Group
501 – 1.000 Angajați
AsigurăriConstrucțiiConsultanță
YA Group este o firmă globală de consultanță tehnică, care oferă servicii clienților din domeniile construcțiilor, asigurărilor, juridic, guvernamental și corporativ în situații complexe și cu mize ridicate. Experții săi multidisciplinari furnizează servicii de inginerie criminalistică, reconstrucția accidentelor, biomecanică, investigații de mediu, consultanță în construcții, măsurarea cantităților, contabilitate criminalistică, sprijin în litigii, expertiză judiciară, management de proiecte și programe, reprezentarea proprietarului, servicii de testare și laborator, precum și consultanță pentru dosare de daună. Fondată în 1997, compania îmbină receptivitatea locală cu o rețea internațională de experți și are peste 25 de ani de experiență în investigații tehnice, sprijin pentru soluționarea litigiilor, analiza riscurilor și livrarea proiectelor.
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Locurile de muncă ale companiei

Remote Collections Specialist at YA Group

YA Group is seeking a remote Collections Specialist to manage complex receivables, disputes, and insurance collections. The role supports aging reduction and timely cash recovery within an international forensic consulting and risk mitigation organization.

USStatele Unite ale AmericiiRemoteNormă întreagăJuniorNivel mediuNu este necesară o diplomăLimbă Obligatorie: englezăColecții
ERP

Descriere

  • Oversee complex collection portfolios spanning escalated accounts, aging balances, disputed receivables, legal-related matters, and priority insurance carrier accounts.
  • Work with carriers, attorneys, customers, finance, operations, and leadership to uncover payment obstacles and achieve prompt resolutions.
  • Follow up consistently on unpaid invoices, payment progress, portal submissions, claim records, and other collection requirements.
  • Examine account histories, billing records, insurance statements, customer communications, and supporting materials to determine the right collection strategy.
  • Handle escalated customer matters and help resolve disputes, short payments, unapplied funds, and missing documentation.
  • Help sequence collection work, track aging patterns, and flag accounts that need management review or escalation.
  • Enable consistent team execution by sharing effective practices, answering process questions, and reviewing collection methods.
  • Potentially take on team-lead and future supervisory duties, including coaching, workload planning, performance follow-up, and process adherence.
  • Compile collection updates, account records, aging commentary, and reporting analysis for management review and month-end close.

Cerințe

  • At least two years of experience in accounts receivable, collections, billing, customer service, finance, or a related field.
  • Experience collecting professional-services invoices in a project-based setting is strongly preferred, including building, engineering, construction consulting, forensic consulting, architecture, environmental consulting, insurance services, or comparable professional-services organizations.
  • Demonstrated analytical ability and practical problem-solving skills.
  • Capability to investigate payment problems, settle disputes, and determine the underlying causes of nonpayment.
  • Highly organized, dependable with follow-up, and effective at documentation and time management.
  • Professional communicator when working with customers, outside partners, internal teams, and leaders.
  • Comfort managing competing priorities and deadlines in a fast-moving environment.
  • Careful attention to detail with a strong commitment to accurate records.
  • Working knowledge of Microsoft Office, including Excel.
  • Familiarity with ERP or accounting platforms such as NetSuite is preferred.
  • Experience using reporting platforms such as Power BI is beneficial.
  • Willingness to support colleagues, exchange knowledge, and reinforce accountability across the team.

Beneficii

  • Employee-centered workplace culture.
  • Meaningful emphasis on maintaining work-life balance.
  • Fully remote work arrangement.
  • Flexible vacation policy.
  • Paid family-care and sick leave.
  • Parental leave.
  • Comprehensive benefits package.
  • 401(k) plan with company matching.

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