GreenPath
GreenPath
GreenPath este o firmă de consultanță de mediu cu sediul în Amman, Iordania, care oferă servicii organizațiilor din regiunea Orientului Mijlociu și Africii de Nord, precum și de pe piețele internaționale. Echipa sa multidisciplinară, formată din specialiști în domeniul mediului, consilieri în domeniul climei și consultanți ESG, oferă expertiză în sustenabilitate și management de mediu și social, inclusiv studii tehnice, supravegherea lucrărilor de construcții din perspectiva mediului, sănătății, securității și siguranței, măsurarea amprentei de carbon, evaluarea riscurilor climatice, instruire și dezvoltarea capacităților. GreenPath colaborează cu companii private, entități guvernamentale, organizații neguvernamentale, municipalități și instituții financiare internaționale pentru a aborda impactul asupra mediului, a sprijini conformitatea cu reglementările și a consolida eficiența operațională prin soluții adaptate contextului local și fundamentate pe cele mai bune practici internaționale.

Remote Client Success Specialist at GreenPath

Support GreenPath’s Debt Management Program clients remotely by phone, managing accounts, payments, creditor communications, and financial wellness progress.

Descriere

  • Assist Debt Management Program clients by phone
  • Handle consecutive calls in a call center setting
  • Manage client accounts to support accurate, smooth account service
  • Coordinate proposals, payments, deposits, and communications with creditors
  • Review accounts proactively to detect and resolve problems
  • Keep records accurate while following applicable state regulations
  • Work with internal teams to deliver a consistent client experience
  • Encourage clients and help them stay engaged throughout their financial journey
  • Complete three weeks of required full-time training before moving to the standard schedule

Cerințe

  • Two to three years of customer service experience, preferably in a call center
  • Associate degree preferred; a bachelor’s degree may replace the experience requirement
  • Professional and discreet when assisting clients with sensitive financial matters
  • Communicate clearly, empathetically, and professionally
  • Experience using Windows-based systems and CRM software
  • Comfortable working with numbers and performing basic financial calculations
  • Able to review credit card statements, due dates, and payment schedules
  • Have a private, enclosed workspace with a door for remote work
  • Use a hard-wired Ethernet connection with standard broadband internet
  • Have a security camera in addition to the standard computer equipment
  • Maintain a home environment suitable for productive work and not used as a substitute for caregiving
  • Internet speed of at least 200 Mbps for one-person households or 400 Mbps for households with two or more people
  • Available Monday through Friday, including one late-night shift each week
  • Complete required full-time training beginning November 30, 2026
  • Comfortable working in a structured, performance-focused environment

Beneficii

  • Opportunities for professional growth and development
  • Supportive, inclusive, and collaborative workplace
  • Competitive compensation and benefits
  • Mission-focused organization with more than 60 years of work in financial wellness

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