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Fetch Pet Insurance
Fetch Pet Insurance
201 – 500 Angajați
Alimente și băuturiAsigurăriAsistență medicală
Fetch Pet Insurance oferă asigurări pentru animale de companie, câini și pisici, cu acoperire pentru accidente și îmbolnăviri, opțiuni suplimentare pentru îngrijirea preventivă și servicii pentru proprietarii de animale. Oferta sa include rambursarea cheltuielilor veterinare eligibile, acces la servicii de telemedicină disponibile non-stop, o farmacie online cu rambursări pentru medicamente eligibile și o aplicație mobilă pentru depunerea și urmărirea solicitărilor de despăgubire. Compania colaborează, de asemenea, cu asigurători și adăposturi, iar acoperirea sa include afecțiuni ereditare și dentare. Activitatea sa de asigurări adresată consumatorilor deservește proprietarii de animale din Statele Unite și Canada și oferă oportunități într-un sector în dezvoltare, dedicat îngrijirii și asigurării animalelor de companie.
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Locurile de muncă ale companiei

Remote Business Intelligence Analyst, Member Experience Operations

Join Fetch Pet Insurance as a Business Intelligence Analyst supporting member experience and operations. Build dashboards, forecasts, and analyses that improve service delivery and operational decisions through SQL and business intelligence reporting.

USStatele Unite ale Americii
70.000 $ – 75.000 $ / an
RemoteNormă întreagăJuniorNu este necesară o diplomăLimbă Obligatorie: englezăDezvoltator de business intelligence
SQLTableau

Descriere

  • Develop and maintain member experience analytics, including dashboards for satisfaction, engagement, and journey metrics
  • Create operational workforce models covering volume forecasts and staffing needs for member service and claims teams
  • Respond to ad hoc analytics requests from cross-functional stakeholders
  • Turn business questions into well-defined analytical methods and practical deliverables with stakeholders
  • Improve recurring reporting processes, data quality, and delivery speed
  • Use AI tools such as Claude, Gemini, and Copilot to accelerate work and automate tasks
  • Communicate findings and recommendations clearly to non-technical audiences, including leadership

Cerințe

  • 1–3 years of experience in business intelligence, data analytics, or reporting
  • Proficiency in SQL for querying and manipulating data
  • Experience creating dashboards or reports with a BI platform such as Tableau or Power BI
  • Advanced Excel skills
  • Understanding of basic statistics and the ability to turn data into a clear narrative
  • Strong written and verbal communication skills
  • Preferred: experience in insurance or with claims and operations data
  • Preferred: familiarity with forecasting, workforce, or staffing models
  • Preferred: experience designing and evaluating A/B tests and other controlled experiments
  • Preferred: bachelor's degree in a quantitative discipline or equivalent experience

Beneficii

  • Eligibility for company bonus plans
  • Complimentary daily lunch when working in the office
  • Comprehensive medical, dental, and vision coverage for employees and their families
  • Access to Health Savings Accounts (HSAs) and Flexible Spending Accounts (FSAs)
  • Highly competitive 401(k) matching
  • 20 days of paid time off with rollover options, increasing annually by one day up to 30 days
  • Nine paid company holidays, including one floating holiday
  • Up to 50% off Fetch Pet Insurance, with savings of up to $1,000 per year
  • Educational assistance program
  • Fetch Discount Perks Program
  • Up to eight hours of paid volunteer time per calendar year
  • Employee referral incentive
  • Tuition assistance
  • Commuter benefits
  • Employee Assistance Program (EAP)

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