Fetch Pet Insurance
Fetch Pet Insurance
Fetch Pet Insurance иттер мен мысықтарға арналған үй жануарларын сақтандыру қызметін ұсынады. Оның өнімдеріне жазатайым оқиғалар мен ауруларды қамтитын сақтандыру, қосымша таңдауға болатын сауықтыру қызметтері және үй жануарлары иелеріне арналған мүшелік қызметтер кіреді. Ұсынысқа талаптарға сай ветеринариялық шығындарды өтеу, тәулік бойы телемедицинаға қолжетімділік, талапқа сай дәрі-дәрмектердің құнын өтеуді ұсынатын онлайн дәріхана, сондай-ақ сақтандыру талаптарын жіберіп, бақылауға арналған мобильді қолданба кіреді. Компания сақтандырушылармен және жануарлар паналарымен де жұмыс істейді, ал сақтандыру тұқым қуалайтын және стоматологиялық жағдайларды қамтиды. Тұтынушыларға бағытталған бұл сақтандыру бизнесі АҚШ пен Канададағы үй жануарлары иелеріне қызмет көрсетеді және өсіп келе жатқан үй жануарларын күту мен сақтандыру саласында мүмкіндіктер ұсынады.

Remote Business Intelligence Analyst, Member Experience Operations

Join Fetch Pet Insurance as a Business Intelligence Analyst supporting member experience and operations. Build dashboards, forecasts, and analyses that improve service delivery and operational decisions through SQL and business intelligence reporting.

Сипаттама

  • Develop and maintain member experience analytics, including dashboards for satisfaction, engagement, and journey metrics
  • Create operational workforce models covering volume forecasts and staffing needs for member service and claims teams
  • Respond to ad hoc analytics requests from cross-functional stakeholders
  • Turn business questions into well-defined analytical methods and practical deliverables with stakeholders
  • Improve recurring reporting processes, data quality, and delivery speed
  • Use AI tools such as Claude, Gemini, and Copilot to accelerate work and automate tasks
  • Communicate findings and recommendations clearly to non-technical audiences, including leadership

Талаптар

  • 1–3 years of experience in business intelligence, data analytics, or reporting
  • Proficiency in SQL for querying and manipulating data
  • Experience creating dashboards or reports with a BI platform such as Tableau or Power BI
  • Advanced Excel skills
  • Understanding of basic statistics and the ability to turn data into a clear narrative
  • Strong written and verbal communication skills
  • Preferred: experience in insurance or with claims and operations data
  • Preferred: familiarity with forecasting, workforce, or staffing models
  • Preferred: experience designing and evaluating A/B tests and other controlled experiments
  • Preferred: bachelor's degree in a quantitative discipline or equivalent experience

Артықшылықтар

  • Eligibility for company bonus plans
  • Complimentary daily lunch when working in the office
  • Comprehensive medical, dental, and vision coverage for employees and their families
  • Access to Health Savings Accounts (HSAs) and Flexible Spending Accounts (FSAs)
  • Highly competitive 401(k) matching
  • 20 days of paid time off with rollover options, increasing annually by one day up to 30 days
  • Nine paid company holidays, including one floating holiday
  • Up to 50% off Fetch Pet Insurance, with savings of up to $1,000 per year
  • Educational assistance program
  • Fetch Discount Perks Program
  • Up to eight hours of paid volunteer time per calendar year
  • Employee referral incentive
  • Tuition assistance
  • Commuter benefits
  • Employee Assistance Program (EAP)

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