AlphaSense
AlphaSense
AlphaSense este o platformă de inteligență de piață și căutare care ajută organizațiile să analizeze informații publice și private pentru a lua decizii mai rapide și mai bine fundamentate. Instrumentele sale bazate pe inteligență artificială reunesc surse precum rapoarte ale companiilor, cercetări ale brokerilor, discuții cu experți, tendințe ale pieței, date interne și conținut extern premium, sprijinind verificarea prealabilă și cercetarea în domeniile serviciilor financiare, sănătății și tehnologiei. AlphaSense deservește corporații importante, instituții financiare și firme de administrare a activelor prin capabilități de inteligență artificială generativă concepute pentru a evidenția informațiile relevante și a reduce incertitudinea.

Remote Account Manager, Energy & Industrials

Manage retention, adoption, renewals, and expansion for AlphaSense SaaS customers in the energy and industrial sectors. Build client relationships and drive growth for an AI-powered market intelligence platform.

Descriere

  • Protect retention across the assigned customer portfolio
  • Expand AlphaSense adoption into additional business units while exceeding monthly, quarterly, and annual revenue targets
  • Spot at-risk revenue and support churn prevention efforts
  • Project retention performance
  • Partner with Account Executives to uncover expansion opportunities
  • Learn client structures, stakeholders, initiatives, and performance measures to engage users and decision-makers, uncover whitespace, and develop effective messaging
  • Build strong relationships with users and influential stakeholders
  • Lead business reviews for key stakeholders
  • Proactively share relevant resources and information with clients
  • Maintain an in-person client presence through floor walks and lunch-and-learn sessions
  • Represent AlphaSense’s interests with clients and advocate for client needs internally
  • Collect customer success stories and product feedback for product, marketing, and sales teams

Cerințe

  • Three or more years of account management experience focused on retaining and expanding an existing customer portfolio
  • Experience managing renewal and expansion targets for accounts after the initial sale
  • Proven ability to develop and grow relationships with Fortune 1000 customers
  • Strong relationship management skills across internal and external stakeholders
  • Sound business judgment and dedication to effective processes and tactics
  • Capacity to learn and adjust quickly
  • Knowledge of effective customer engagement practices in a SaaS environment
  • Excellent verbal, written, and presentation abilities
  • Ability to simplify and clearly communicate complex issues
  • Experience in the listed industries is not required

Beneficii

  • Performance-based bonus
  • Equity
  • Generous benefits program

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