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Upload este o platformă media dedicată dezvoltatorilor, pentru stocarea, procesarea, securizarea și livrarea fișierelor la scară largă. Spațiul de stocare găzduit, API-urile în timp real pentru imagini, videoclipuri și materiale audio, CDN-ul global, kiturile SDK și widgeturile de încărcare ajută echipele să creeze fluxuri de lucru media fără să gestioneze infrastructura de bază. Aplicațiile se pot conecta la furnizori externi de stocare, pot optimiza și transcodifica materiale, extrage metadate, adăuga filigrane, susține redarea adaptivă cu rată de biți variabilă și controla accesul cu tokenuri JWT. Upload pune accent și pe securitatea și conformitatea la nivel de întreprindere, inclusiv SOC 2 și criptarea AES-256, alături de procesare eficientă din punct de vedere al costurilor și livrare cu latență redusă.

Italian-Speaking Graphic Design Service Specialist

Review and adapt customer artwork to meet printing standards and product requirements. Support Italian-speaking customers while helping improve design service quality and customer experience.

Descriere

  • Support customers with graphic design requests
  • Review submitted artwork against printing standards
  • Adapt customer designs to product specifications and production requirements
  • Contact customers to confirm and agree on necessary design changes
  • Collect feedback on products, processes, services, and customer experience
  • Share findings with the Team Leader and Escalation teams
  • Meet targets established by the team leader or manager
  • Prioritize customer satisfaction in daily work
  • Complete additional duties assigned by the team leader or manager
  • Take part in activities that strengthen role-related skills through continuous improvement
  • Maintain detailed knowledge of the product catalogue to provide accurate customer guidance

Cerințe

  • Demonstrated proficiency in commercial design tools, including Adobe Illustrator, Photoshop, InDesign, and Acrobat, as well as Affinity and Canva
  • Creative approach to delivering design support for clients
  • Advanced InDesign knowledge for multi-page materials such as catalogues, books, and magazines
  • Strong ethical standards and commitment to high-quality work
  • Working knowledge of Microsoft Excel, Word, and Outlook
  • Confidence learning and adapting to new software applications
  • Fluent spoken and written Italian
  • Fluent spoken and written English or French is an advantage
  • Willingness to work collaboratively
  • Positive and constructive attitude
  • Ability to anticipate customer needs and requests
  • Ability to suggest and advocate for process improvements
  • Ability to work independently
  • Strong problem-solving capability
  • Flexibility when working in a changing environment

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