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Wellstar Health System
Wellstar Health System
Asigurare de sănătateAsistență medicală
Wellstar Health System este o organizație mare de asistență medicală care deservește pacienți și comunități din Georgia și Carolina de Sud. Fondată în 1992, aceasta oferă servicii de asistență medicală și reunește o forță de muncă extinsă în roluri clinice, administrative și operaționale. Oportunitățile de carieră ale organizației se concentrează pe domeniul asistenței medicale și al asigurărilor de sănătate, punând accent pe îngrijirea plină de compasiune a pacienților, respect, incluziune și implicare în comunitate.
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Locurile de muncă ale companiei

Front Office Specialist – Orthopedic Clinic

Support patient registration, insurance verification, payments, and scheduling at Wellstar’s Douglasville orthopedic clinic. Provide service across check-in, check-out, phone calls, and administrative tasks.

USStatele Unite ale AmericiiLa sediuNormă întreagăNivel mediuSeniorLimbă Obligatorie: englezăGeneral

Descriere

  • Welcome patients and guests in person and by phone using AIDET principles
  • Answer and route calls, document messages in the EHR, handle non-clinical matters, and schedule appointments
  • Keep patients informed about delays and care wait times
  • Collaborate with clinical staff and providers
  • Manage call wait times, queues, voicemails, and patient messages
  • Register and schedule patients and verify insurance eligibility through Experion
  • Check in patients, scan insurance cards and IDs into the EHR, and complete paperwork
  • Collect copayments, outstanding balances, deductibles, and self-pay amounts
  • Handle cash, collections, daily balancing, superbills, posting reports, and bank bags
  • Check out patients, arrange payment plans, and book follow-up appointments
  • Contact patients with appointment reminders
  • Coordinate clinic requests involving pharmaceutical representatives, visitors, sample pickups, and other needs
  • Carry out additional duties assigned by management

Cerințe

  • High school diploma
  • Preferred: 1–2 years of administrative front office experience in a physician practice or healthcare setting
  • Previous customer service experience
  • Essential computer skills
  • Medical terminology and coding knowledge, including CPT-4, ICD-9, and HCPCS
  • Knowledge of insurance filing and requirements
  • Strong spoken and written communication skills
  • Ability to communicate and understand spoken and written English
  • Positive attitude and ability to work as part of a team

Beneficii

  • Support to take on more meaningful work
  • A more rewarding life

Locuri de muncă similare

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Asistență medicalăLogisticăOspitalitate
ARArgentinaBOBoliviaBRBraziliaCLChileCOColumbiaCRCosta RicaCUCubaDORepublica DominicanăECEcuadorGTGuatemalaHNHondurasHTHaitiMXMexicNINicaraguaPAPanamaPEPeruPRPuerto RicoPYParaguaySVEl SalvadorUYUruguayVEVenezuelaRemoteNormă întreagăJuniorNu este necesară o diplomăLimbă Obligatorie: englezăLimbă Obligatorie: spaniolăTraducător

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