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Wellstar Health System
Wellstar Health System
Sveikatos draudimasSveikatos priežiūra
„Wellstar Health System“ yra didelė sveikatos priežiūros organizacija, aptarnaujanti pacientus ir bendruomenes Džordžijos bei Pietų Karolinos valstijose. 1992 m. įkurta organizacija teikia sveikatos priežiūros paslaugas ir suburia didelę įvairių klinikinių, administracinių bei veiklos sričių darbuotojų komandą. Organizacijos karjeros galimybės daugiausia susijusios su sveikatos priežiūra ir sveikatos draudimu, o jos veikloje pabrėžiama rūpestinga pacientų priežiūra, pagarba, įtrauktis ir bendradarbiavimas su bendruomene.
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Front Office Specialist – Orthopedic Clinic

Support patient registration, insurance verification, payments, and scheduling at Wellstar’s Douglasville orthopedic clinic. Provide service across check-in, check-out, phone calls, and administrative tasks.

USJungtinės ValstijosDarbas vietojeVisas etatasVidutinis lygisVyresnysis specialistasPrivaloma Kalba: anglųBendra

Aprašymas

  • Welcome patients and guests in person and by phone using AIDET principles
  • Answer and route calls, document messages in the EHR, handle non-clinical matters, and schedule appointments
  • Keep patients informed about delays and care wait times
  • Collaborate with clinical staff and providers
  • Manage call wait times, queues, voicemails, and patient messages
  • Register and schedule patients and verify insurance eligibility through Experion
  • Check in patients, scan insurance cards and IDs into the EHR, and complete paperwork
  • Collect copayments, outstanding balances, deductibles, and self-pay amounts
  • Handle cash, collections, daily balancing, superbills, posting reports, and bank bags
  • Check out patients, arrange payment plans, and book follow-up appointments
  • Contact patients with appointment reminders
  • Coordinate clinic requests involving pharmaceutical representatives, visitors, sample pickups, and other needs
  • Carry out additional duties assigned by management

Reikalavimai

  • High school diploma
  • Preferred: 1–2 years of administrative front office experience in a physician practice or healthcare setting
  • Previous customer service experience
  • Essential computer skills
  • Medical terminology and coding knowledge, including CPT-4, ICD-9, and HCPCS
  • Knowledge of insurance filing and requirements
  • Strong spoken and written communication skills
  • Ability to communicate and understand spoken and written English
  • Positive attitude and ability to work as part of a team

Privalumai

  • Support to take on more meaningful work
  • A more rewarding life

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