Wellstar Health System
Wellstar Health System
Wellstar Health System जॉर्जिया और दक्षिण कैरोलिना में मरीजों और समुदायों की सेवा करने वाला एक बड़ा स्वास्थ्य सेवा संगठन है। 1992 में स्थापित यह संस्था स्वास्थ्य सेवाएं प्रदान करती है और क्लिनिकल, प्रशासनिक तथा संचालन संबंधी भूमिकाओं में कार्यरत व्यापक टीम को एक साथ जोड़ती है। संगठन के करियर अवसरों में स्वास्थ्य सेवा और स्वास्थ्य बीमा से जुड़े पद शामिल हैं, जिनमें सहानुभूतिपूर्ण मरीजों की देखभाल, सम्मान, समावेशन और समुदाय के साथ जुड़ाव पर विशेष जोर दिया जाता है।

Front Office Specialist – Orthopedic Clinic

Support patient registration, insurance verification, payments, and scheduling at Wellstar’s Douglasville orthopedic clinic. Provide service across check-in, check-out, phone calls, and administrative tasks.

विवरण

  • Welcome patients and guests in person and by phone using AIDET principles
  • Answer and route calls, document messages in the EHR, handle non-clinical matters, and schedule appointments
  • Keep patients informed about delays and care wait times
  • Collaborate with clinical staff and providers
  • Manage call wait times, queues, voicemails, and patient messages
  • Register and schedule patients and verify insurance eligibility through Experion
  • Check in patients, scan insurance cards and IDs into the EHR, and complete paperwork
  • Collect copayments, outstanding balances, deductibles, and self-pay amounts
  • Handle cash, collections, daily balancing, superbills, posting reports, and bank bags
  • Check out patients, arrange payment plans, and book follow-up appointments
  • Contact patients with appointment reminders
  • Coordinate clinic requests involving pharmaceutical representatives, visitors, sample pickups, and other needs
  • Carry out additional duties assigned by management

आवश्यकताएँ

  • High school diploma
  • Preferred: 1–2 years of administrative front office experience in a physician practice or healthcare setting
  • Previous customer service experience
  • Essential computer skills
  • Medical terminology and coding knowledge, including CPT-4, ICD-9, and HCPCS
  • Knowledge of insurance filing and requirements
  • Strong spoken and written communication skills
  • Ability to communicate and understand spoken and written English
  • Positive attitude and ability to work as part of a team

लाभ

  • Support to take on more meaningful work
  • A more rewarding life

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