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Wellstar Health System
Wellstar Health System
Zdravstveno varstvoZdravstveno zavarovanje
Wellstar Health System je velika zdravstvena organizacija, ki skrbi za paciente in skupnosti po Georgii in Južni Karolini. Ustanovljena je bila leta 1992 ter zagotavlja zdravstvene storitve in združuje številne zaposlene na kliničnih, upravnih in operativnih delovnih mestih. Karierne priložnosti organizacije so povezane z zdravstvom in zdravstvenim zavarovanjem, pri čemer poudarja sočutno obravnavo pacientov, spoštovanje, vključevanje in sodelovanje s skupnostjo.
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Delovna mesta v podjetju

Front Office Specialist – Orthopedic Clinic

Support patient registration, insurance verification, payments, and scheduling at Wellstar’s Douglasville orthopedic clinic. Provide service across check-in, check-out, phone calls, and administrative tasks.

USZdružene države AmerikeNa lokacijiPolni delovni časSrednja ravenSeniorZahtevani Jezik: angleščinaSplošno

Opis

  • Welcome patients and guests in person and by phone using AIDET principles
  • Answer and route calls, document messages in the EHR, handle non-clinical matters, and schedule appointments
  • Keep patients informed about delays and care wait times
  • Collaborate with clinical staff and providers
  • Manage call wait times, queues, voicemails, and patient messages
  • Register and schedule patients and verify insurance eligibility through Experion
  • Check in patients, scan insurance cards and IDs into the EHR, and complete paperwork
  • Collect copayments, outstanding balances, deductibles, and self-pay amounts
  • Handle cash, collections, daily balancing, superbills, posting reports, and bank bags
  • Check out patients, arrange payment plans, and book follow-up appointments
  • Contact patients with appointment reminders
  • Coordinate clinic requests involving pharmaceutical representatives, visitors, sample pickups, and other needs
  • Carry out additional duties assigned by management

Zahteve

  • High school diploma
  • Preferred: 1–2 years of administrative front office experience in a physician practice or healthcare setting
  • Previous customer service experience
  • Essential computer skills
  • Medical terminology and coding knowledge, including CPT-4, ICD-9, and HCPCS
  • Knowledge of insurance filing and requirements
  • Strong spoken and written communication skills
  • Ability to communicate and understand spoken and written English
  • Positive attitude and ability to work as part of a team

Ugodnosti

  • Support to take on more meaningful work
  • A more rewarding life

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