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Clutch
Clutch
51 – 200 Angajați
Sponsor pentru viza H1BCălătoriiConsultanțăMarketing
Clutch este o firmă de consultanță centrată pe oameni, care ajută instituțiile guvernamentale, întreprinderile mici, instituțiile financiare și alte organizații să își îmbunătățească modul de lucru și conexiunea cu publicul lor. Serviciile sale includ marketing, comunicare și gestionarea evenimentelor, susținute de metode bazate pe date și instrumente proprietare. Clutch aplică, de asemenea, o abordare a transformării umane pentru a ține cont de factorii umani pe care soluțiile bazate pe tehnologie îi pot omite, folosind informații generate cu ajutorul inteligenței artificiale pentru a înțelege mai bine emoțiile și pentru a sprijini antreprenorii și piața startup-urilor.
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Forward Deployed Engineer (United States Remote)

Bring Clutch’s AI agents into production for credit unions by building banking integrations, refining agent behavior, and guiding customer implementations through launch.

USStatele Unite ale AmericiiRemoteNormă întreagăNivel mediuSeniorLimbă Obligatorie: englezăInginer
JavaScriptNode.jsPythonTypeScript

Descriere

  • Lead the transition of AI agents from sold solutions to reliable production deployments for individual credit unions
  • Join discovery meetings to understand each credit union’s operational and technical needs
  • Develop integrations with core banking platforms and loan origination systems
  • Design and refine agent behavior through prompts, tools, and structured evaluations
  • Conduct live testing with credit union employees
  • Provide hands-on support during launch and the initial weeks of production use
  • Deliver production code each week across integrations, modules, and agent systems
  • Coordinate with engineers, pod leads, product managers, AI Operations Managers, and AI sales specialists
  • Take end-to-end technical ownership of credit union implementations
  • Improve agent performance through golden transcripts, rubric-based judges, and regression suites
  • Visit customer sites and turn field observations into informed product decisions
  • Build reusable functionality for the Agents Platform
  • Develop implementation playbooks for AI Operations teams
  • Travel to customer locations when in-person support is required

Cerințe

  • At least five years of software engineering experience in a fast-moving environment
  • Advanced TypeScript and Node.js backend experience working in a substantial codebase
  • Practical experience with NestJS, CQRS, schema-validated boundaries, and dependency injection
  • Background in integration and API engineering, including secure service-to-service endpoints, third-party APIs, webhooks, and legacy banking platforms
  • Working knowledge of OAuth, machine-to-machine authentication, tenant-level access controls, secrets management, and keeping PII out of logs
  • Confidence working directly with customers and providing sound technical guidance
  • Availability to travel approximately 20% on average, including one- to two-week periods around kickoffs and launches
  • Residence in the United States with the ability to travel on short notice
  • Strong interest in LLM agents and disciplined evaluation of non-deterministic systems
  • Experience with voice and telephony, Temporal or event-driven orchestration, Python, core banking or LOS integrations, or credit union and banking domains is helpful but not required
  • Legal authorization to work in the United States without current or future employment visa sponsorship requirements.
  • benefitsIncorrect?

Beneficii

  • Work remotely from anywhere
  • Company off-sites held twice each year
  • Flexible annual paid time off
  • Equity through stock options
  • Budget for setting up a home office
  • Budget for work travel and co-working spaces
  • Comprehensive medical and dental insurance plans

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