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Diebold Nixdorf
Diebold Nixdorf
Sponsor pentru viza H1BConsultanțăLogisticăMarketing
Diebold Nixdorf dezvoltă tehnologie pentru bănci, comercianți cu amănuntul și magazine alimentare, ajutându-i să modernizeze experiența clienților și operațiunile de zi cu zi. Portofoliul său include soluții scalabile, bazate pe inteligență artificială, platforme de asistență și servicii concepute pentru a răspunde cerințelor în schimbare din domeniul serviciilor financiare și al comerțului cu amănuntul. Compania pune, de asemenea, accent pe sustenabilitate și pe extinderea accesului la servicii financiare prin tehnologii mai eficiente și mai responsabile față de mediu.
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Locurile de muncă ale companiei

Field Service Technician – Canada Remote

Provide on-site installation, repair, maintenance, and troubleshooting for banking and retail technology across an assigned Canadian service territory. Support customers through equipment training, service scheduling, documentation, and issue resolution.

CACanadaRemoteNormă întreagăJuniorNu este necesară o diplomăLimbă Obligatorie: englezăInginer de teren

Descriere

  • Install, debug, and maintain hardware and software products, primarily at customer sites.
  • Complete scheduled inspections, cleaning, and related service activities.
  • Carry out minor product repairs within the assigned territory.
  • Verify product operation and resolve or escalate problems under established procedures.
  • Schedule service visits, complete documentation, and help customers understand and use products.
  • Diagnose hardware and software failures with appropriate diagnostic tools.
  • Repair hardware at the component level.
  • Clean and adjust mechanical components to maintain equipment performance.
  • Configure and install applicable software.
  • Conduct preventive maintenance and routine equipment checks.
  • Replenish consumables as instructed.
  • Install, relocate, add, modify, and remove hardware and software products.
  • Train customers to operate and use installed hardware and software.
  • Take part in hardware and software training, KPI initiatives, and special projects.

Cerințe

  • Education or equivalent professional experience is required.
  • At least 1–2 years of relevant field service experience, or an equivalent combination of education and experience.
  • Strong written and verbal communication skills.
  • A valid driver’s license and driving record meeting Diebold Nixdorf fleet standards.
  • Computer proficiency and practical knowledge of relevant tools and methods.
  • Ability to lift and move heavy equipment, stand for most of the workday, and climb, bend, and stoop while servicing equipment.
  • Willingness to work in outdoor conditions and other external elements.
  • Flexibility to work assigned shifts, including evening and weekend on-call rotations.
  • Excellent customer service skills.
  • Ability to organize and track truck-stock parts and tools.
  • Urgency, organization, professional conduct, and the ability to collaborate effectively.
  • Ability to pass motor vehicle record and background checks where required.
  • Relevant industry product knowledge and basic ITIL skills are preferred.
  • Previous Firstline Service Technician experience is preferred.
  • Vocational or trade-school education is preferred.

Beneficii

  • Equal opportunity employer.
  • Workplace that values diversity.
  • On-the-job, classroom, and web-based training.
  • Evening and weekend on-call rotation.

Locuri de muncă similare

Terumo Medical Corporation

Region Manager, Terumo Interventional Systems Sales

Terumo Medical Corporation
1.001 – 5.000 Angajați
Sponsor pentru viza H1BAsistență medicalăConsultanțăIndustria prelucrătoare
USStatele Unite ale AmericiiNJNew Jersey
120.000 $ – 165.000 $ / an
La sediuNormă întreagăNivel mediuSeniorLimbă Obligatorie: englezăManager

Lead medical device sales across a North Central New Jersey region, managing field teams and hospital relationships. Drive regional revenue, sales performance, and compliant promotion of Terumo Interventional Systems products.

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