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SPX Technologies
SPX Technologies
1.001 – 5.000 Angajați
EnergieHardwareIndustria prelucrătoare
SPX Technologies dezvoltă și furnizează produse și tehnologii de înaltă specializare pentru piețele de încălzire, ventilație și aer condiționat, detecție și măsurare. Fondată în 1912 și cu sediul central în Charlotte, Carolina de Nord, compania activează în sectoarele producției, echipamentelor hardware și energiei și are aproximativ 4.400 de angajați în 15 țări. SPX Technologies este listată la Bursa de Valori din New York sub simbolul bursier SPXC.
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Locurile de muncă ale companiei

Field HVAC Technical Support Specialist

Provide on-site and remote technical support for commercial HVAC equipment and controls. Commission, troubleshoot, service, and assess systems while supporting customers, channel partners, and technical sales opportunities.

USStatele Unite ale AmericiiCACaliforniaCOColoradoILIllinoisKSKansasMOMissouriNVNevadaNDDakota de NordOKOklahomaOROregonSDDakota de SudUTUtahWAWashingtonLa sediuNormă întreagăNivel mediuSeniorLimbă Obligatorie: englezăAsistență clienți

Descriere

  • Travel to customer and project sites to start up, commission, inspect, troubleshoot, maintain, and repair HVAC equipment and related controls
  • Provide remote technical support when appropriate
  • Diagnose electrical, mechanical, controls, and application issues using wiring diagrams, operating sequences, and diagnostic instruments
  • Apply safe, practical corrective actions
  • Conduct site assessments and support complex applications, warranty evaluations, field investigations, and root-cause analyses
  • Record findings, measurements, photographs, and corrective actions
  • Prepare service reports and communicate site status, risks, and follow-up needs to customers and internal teams
  • Coordinate tools, replacement parts, site access, and travel; maintain service equipment and follow safety, PPE, and lockout requirements
  • Develop opportunities with manufacturers’ representatives, distributors, engineers, contractors, OEMs, and end users
  • Review plans, specifications, and project requirements; support product selections, quotations, proposals, and technical submittals
  • Turn field conditions into practical recommendations and explain the technical and commercial value of proposed solutions
  • Work with regional sales managers and channel partners on opportunities from discovery through quotation, order, and implementation
  • Build customer relationships that encourage repeat business, referrals, and awareness of future projects
  • Lead customer meetings, product demonstrations, job-site reviews, technical presentations, lunch-and-learns, and training
  • Record customer activity, opportunities, quotations, and service findings in company systems
  • Share field performance, customer needs, and competitive insights with engineering, product, quality, marketing, applications, and service teams
  • Represent Neptronic at trade shows, industry events, and customer functions as required

Cerințe

  • At least three years of relevant experience in commercial or industrial HVAC field service, commissioning, applications, estimating, technical sales, or a combination of these areas
  • Practical knowledge of HVAC equipment, electrical and mechanical systems, controls, wiring diagrams, technical documents, and common project delivery channels
  • Ability to troubleshoot equipment, interpret plans and specifications, develop clear technical recommendations, and support quotations
  • Customer-focused communication, sound judgment, disciplined follow-up, and the ability to work independently while coordinating with cross-functional teams
  • Experience with humidification, electric heating, air-handling equipment, dehumidification, heat-transfer products, and/or HVAC controls preferred
  • Experience supporting representatives and contractors, conducting customer training, and developing relationships with consulting engineers, distributors, or OEMs preferred
  • Field service and applications, estimating, or consultative sales experience preferred
  • Comfort using diagnostic tools, laptops, mobile devices, Microsoft 365, and CRM, quotation, service reporting, or equipment-selection systems
  • Strong organizational, analytical, and problem-solving skills, with the ability to communicate technical concepts to varied audiences
  • Valid driver’s license and passport, with the ability to meet applicable cross-border entry requirements
  • Ability to work safely at active customer sites, mechanical rooms, rooftops, and construction sites
  • Ability to perform physical field-service activities, including carrying tools, using ladders, and working in varying indoor and outdoor conditions

Beneficii

  • Generous, flexible paid time off, including paid personal, caregiver, parental, and volunteer leave
  • Competitive health insurance plans
  • 401(k) match, with benefits beginning on the first day
  • Competitive, performance-based compensation packages and bonus plans
  • Educational assistance
  • Leadership development programs
  • Recognition programs
  • Personal development and career growth opportunities
  • Career growth programs that support new skills and competencies

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