OTP Bank Magyarország
OTP Bank Magyarország
OTP Bank Magyarország este un furnizor maghiar de servicii financiare care deservește persoane fizice, companii și municipalități. Oferta sa cuprinde servicii bancare de zi cu zi, credite personale și pentru companii, economii, investiții și asigurări, susținute de instrumente de banking digital care îi ajută pe clienți să își gestioneze finanțele online și prin aplicații mobile. Profilul companiei poate fi relevant pentru profesioniștii care explorează oportunități în domeniul bancar, al tehnologiei financiare, al serviciilor pentru clienți și în funcții de business conexe.

Contact Center Sales and Customer Service Advisor – Budapest Hybrid

Support OTP Bank customers as a Contact Center Advisor while recommending relevant banking products. Manage interactions through phone, video, chat, email, and Messenger.

Descriere

  • Handle inbound and outbound customer calls
  • Provide assistance and banking guidance in response to customer questions
  • Recommend and sell products and services using a consultative approach
  • Communicate with and assist customers through video, chat, email, and Messenger

Cerințe

  • High school diploma
  • Strong interest in communicating with people and building relationships by phone
  • Sales-oriented mindset and motivation to understand customer needs and recommend relevant products
  • Problem-solving approach
  • Openness to new ideas and commitment to continuous learning and development
  • Conversational and written English is an advantage

Beneficii

  • Gross HUF 550,000 compensation during the training period
  • Opportunity to earn sales bonuses
  • Job security, stability, and opportunities for professional growth
  • Comprehensive training program and career development opportunities
  • Competitive benefits and cafeteria package
  • Private health insurance package
  • Support for health fund and voluntary retirement savings
  • Employee discounts on mobile phones, home loans, bank accounts, and holidays
  • After training, the possibility to work from home for up to two days per week, depending on performance

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