Collections Specialist
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Contact Center Sales and Customer Service Advisor – Budapest Hybrid
Support OTP Bank customers as a Contact Center Advisor while recommending relevant banking products. Manage interactions through phone, video, chat, email, and Messenger.
विवरण
- Handle inbound and outbound customer calls
- Provide assistance and banking guidance in response to customer questions
- Recommend and sell products and services using a consultative approach
- Communicate with and assist customers through video, chat, email, and Messenger
आवश्यकताएँ
- High school diploma
- Strong interest in communicating with people and building relationships by phone
- Sales-oriented mindset and motivation to understand customer needs and recommend relevant products
- Problem-solving approach
- Openness to new ideas and commitment to continuous learning and development
- Conversational and written English is an advantage
लाभ
- Gross HUF 550,000 compensation during the training period
- Opportunity to earn sales bonuses
- Job security, stability, and opportunities for professional growth
- Comprehensive training program and career development opportunities
- Competitive benefits and cafeteria package
- Private health insurance package
- Support for health fund and voluntary retirement savings
- Employee discounts on mobile phones, home loans, bank accounts, and holidays
- After training, the possibility to work from home for up to two days per week, depending on performance
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