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Velera
Velera
1.001 – 5.000 Angajați
ConsultanțăFintechMarketing
Velera dezvoltă tehnologii de plăți și servicii bancare pentru instituții financiare. Soluțiile sale includ emiterea de carduri digitale, portofele digitale, rețeaua Co-op Pay, operarea terminalelor ATM, precum și instrumente pentru prevenirea fraudelor și autentificarea identității prin funcții de evaluare și luare a deciziilor. Compania oferă, de asemenea, servicii de consultanță axate pe creștere și marketing, sprijinind instituțiile financiare în dezvoltarea serviciilor bancare digitale și a operațiunilor fintech.
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Locurile de muncă ale companiei

Client Delivery Analyst III, Instant Credit Card Origination

Lead complex debit and credit implementation projects for Velera, a payments CUSO and fintech provider. Coordinate client requirements, testing, data mapping, vendors, and post-implementation support.

USStatele Unite ale Americii
75.800 $ – 117.500 $ / an
RemoteNormă întreagăSeniorLiderLimbă Obligatorie: englezăAnalist

Descriere

  • Support complex debit and credit implementations for financial institutions by completing technical tasks and quality checks.
  • Consult with clients on business and technical requirements and incorporate them into project plans.
  • Provide technical leadership and coordinate every phase of assigned operational implementations.
  • Review specifications with clients and vendors to determine appropriate project options.
  • Perform gap analyses to establish system configuration requirements.
  • Advise stakeholders on solutions that address business requirements.
  • Coordinate communication among client and vendor technical teams and map data files between systems.
  • Execute project plans with client teams and vendors, completing technical work accurately and on schedule.
  • Track unresolved issues, report them to stakeholders, and support their resolution.
  • Maintain implementation quality and communicate technical requirements to vendors and internal support teams.
  • Validate system parameters, perform testing, and adjust program settings when needed.
  • Deliver technical support throughout design, development, and implementation.
  • Provide post-implementation and after-hours on-call assistance, including occasional on-site support.
  • Apply established change control and change management procedures.
  • Build effective working relationships with clients, internal partners, and project team members.
  • Identify opportunities to improve processes.
  • Train and mentor Analysts with less experience.
  • Support the creation of product and service requirement templates and procedures.
  • Contribute to departmental projects and complete other assigned duties.

Cerințe

  • A bachelor’s degree in a related field, or an equivalent combination of education and experience, is required.
  • Seven years of related experience in the payment processing industry is required.
  • Strong knowledge of payment card products, support services, and related processes is required.
  • Five years of related business or systems analysis experience is required.
  • Three years of experience supporting client-facing projects is required.
  • Experience with card-processing conversions involving data migration between processing platforms.
  • Experience with a Lending Origination System is strongly preferred.
  • Six Sigma training and a project management certification are preferred.
  • This position is not currently eligible for sponsorship.

Beneficii

  • Competitive compensation
  • Medical coverage with telemedicine
  • Dental and vision coverage
  • Basic and optional life insurance
  • Paid time off
  • Maternity, parental, and family care leave
  • Community volunteer time off
  • Twelve paid holidays
  • Company-paid disability insurance
  • 401(k) plan with employer match
  • Health savings account with company contributions
  • Flexible spending accounts
  • Supplemental insurance
  • Employee Assistance Program for mental health and well-being
  • Tuition reimbursement
  • Wellness program
  • Remote-first, flexible work environment
  • Extended-hours post-implementation support and occasional on-site work as needed

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