Velera
Velera
1001 – 5000 Darbinieki
FintechKonsultācijasMārketings
Velera izstrādā maksājumu un banku tehnoloģijas finanšu iestādēm. Tās risinājumi ietver digitālo karšu izsniegšanu, digitālos makus, Co-op Pay tīklu, bankomātu termināļu vadību, kā arī krāpšanas novēršanas un identitātes autentifikācijas rīkus, kas izmanto vērtēšanas un lēmumu pieņemšanas iespējas. Uzņēmums nodrošina arī izaugsmei un mārketingam paredzētas konsultācijas, atbalstot finanšu iestādes digitālās banku pakalpojumu un finanšu tehnoloģiju darbības attīstībā.

Client Delivery Analyst III, Instant Credit Card Origination

Lead complex debit and credit implementation projects for Velera, a payments CUSO and fintech provider. Coordinate client requirements, testing, data mapping, vendors, and post-implementation support.

Apraksts

  • Support complex debit and credit implementations for financial institutions by completing technical tasks and quality checks.
  • Consult with clients on business and technical requirements and incorporate them into project plans.
  • Provide technical leadership and coordinate every phase of assigned operational implementations.
  • Review specifications with clients and vendors to determine appropriate project options.
  • Perform gap analyses to establish system configuration requirements.
  • Advise stakeholders on solutions that address business requirements.
  • Coordinate communication among client and vendor technical teams and map data files between systems.
  • Execute project plans with client teams and vendors, completing technical work accurately and on schedule.
  • Track unresolved issues, report them to stakeholders, and support their resolution.
  • Maintain implementation quality and communicate technical requirements to vendors and internal support teams.
  • Validate system parameters, perform testing, and adjust program settings when needed.
  • Deliver technical support throughout design, development, and implementation.
  • Provide post-implementation and after-hours on-call assistance, including occasional on-site support.
  • Apply established change control and change management procedures.
  • Build effective working relationships with clients, internal partners, and project team members.
  • Identify opportunities to improve processes.
  • Train and mentor Analysts with less experience.
  • Support the creation of product and service requirement templates and procedures.
  • Contribute to departmental projects and complete other assigned duties.

Prasības

  • A bachelor’s degree in a related field, or an equivalent combination of education and experience, is required.
  • Seven years of related experience in the payment processing industry is required.
  • Strong knowledge of payment card products, support services, and related processes is required.
  • Five years of related business or systems analysis experience is required.
  • Three years of experience supporting client-facing projects is required.
  • Experience with card-processing conversions involving data migration between processing platforms.
  • Experience with a Lending Origination System is strongly preferred.
  • Six Sigma training and a project management certification are preferred.
  • This position is not currently eligible for sponsorship.

Priekšrocības

  • Competitive compensation
  • Medical coverage with telemedicine
  • Dental and vision coverage
  • Basic and optional life insurance
  • Paid time off
  • Maternity, parental, and family care leave
  • Community volunteer time off
  • Twelve paid holidays
  • Company-paid disability insurance
  • 401(k) plan with employer match
  • Health savings account with company contributions
  • Flexible spending accounts
  • Supplemental insurance
  • Employee Assistance Program for mental health and well-being
  • Tuition reimbursement
  • Wellness program
  • Remote-first, flexible work environment
  • Extended-hours post-implementation support and occasional on-site work as needed

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