Travelers
Travelers
Travelers este o companie de asigurări care oferă servicii persoanelor fizice și companiilor, punând la dispoziție acoperiri susținute de expertiză de specialitate, controlul riscurilor, subscriere, tehnologie și analiză de date, precum și de echipe de vânzări. Activitatea sa se concentrează pe sprijinirea clienților pentru a se pregăti pentru incertitudine, dezvoltând în același timp noi abordări în domeniul asigurărilor și al planificării pentru riscurile viitoare. Travelers pune, de asemenea, accent pe implicarea în comunitate, diversitate, sustenabilitate, învățare continuă și dezvoltare profesională în cadrul operațiunilor sale din Statele Unite, Canada și Europa. Oportunitățile sale de carieră includ roluri pentru profesioniști cu experiență și talente aflate la început de drum.

Auto Liability Claims Representative - Baltimore, MD (Hybrid)

Manage moderate-to-complex auto bodily injury liability claims for Travelers, from investigation through settlement and payment. Apply coverage analysis, liability evaluation, reserve management, negotiation, and claim resolution practices.

Descriere

  • Manage personal and commercial auto bodily injury claims from initial notice of loss through resolution, settlement, and payment.
  • Interpret and apply applicable laws and statutes across multiple state jurisdictions.
  • Provide consistent service throughout the claims process through customer contact, clear explanations, expectation setting, communication, follow-through, and fulfillment of commitments.
  • Evaluate coverage and apply policy conditions, provisions, exclusions, endorsements, benefits, eligibility, limits, deductibles, co-insurance, and coverage priority.
  • Investigate claims to establish coverage, liability, damages, and potential contribution.
  • Collect and assess records, damage documentation, recorded statements, wage-loss details, and essential-services information.
  • Identify and coordinate support from Subrogation, Risk Control, nurse consultants, fire or fraud investigators, and other specialists.
  • Escalate severe matters to the appropriate senior claims professional or Major Case Unit.
  • Set and maintain claim and expense reserves while managing file inventory and diary activities.
  • Calculate settlement values and negotiate resolutions within authorized limits.
  • Use alternative dispute-resolution approaches and prepare denial letters, Reservation of Rights letters, and other correspondence.
  • Handle claims involving both unrepresented parties and attorneys.
  • Manage assigned litigated claims, develop litigation strategies, control legal costs, and attend legal proceedings when necessary.
  • Complete additional duties as assigned.

Cerințe

  • Bachelor’s degree.
  • At least one year of bodily injury liability claims experience or comparable liability claims experience, or successful completion of the Travelers Claim Representative training program.
  • Two years of bodily injury liability claims experience is the ideal qualification.
  • General knowledge and practical ability in claims handling and litigation.
  • Basic working knowledge of multiple business-line products.
  • Demonstrated ownership and a customer-focused approach to assigned work.
  • Strong organization skills with the ability to prioritize and work independently.
  • Careful attention to detail and accuracy.
  • Intermediate keyboarding and Windows skills, including Excel and Word.
  • Intermediate verbal and written communication skills.
  • Intermediate capability in analytical thinking, judgment and decision-making, negotiation, insurance contract principles, investigation methods, valuation, settlement techniques, and medical knowledge.
  • Required insurance licenses may need to be obtained within three months of starting, along with continuing education credits as mandated.

Beneficii

  • Health coverage for employees and eligible family members begins on the first day of employment.
  • 401(k) matching dollar for dollar on the first 5% of eligible pay, subject to an annual maximum.
  • Paying it Forward Savings Program contributions to a 401(k) for eligible student loan payments.
  • Pension plan fully funded by Travelers.
  • At least 20 days of paid time off each year.
  • Nine paid company holidays.
  • Wellness program offering tools, discounts, resources, health coaching, caregiving assistance, and free professional counseling.
  • Matching Gift and Volunteer Rewards program.
  • Performance-based cash incentive awards.

Locuri de muncă similare