Kreato Global | BPO and Language Solutions
Kreato Global | BPO and Language Solutions
Kreato Global | BPO and Language Solutions provides business process outsourcing focused on interpreting, translation, and cultural localization. Its multilingual team supports organizations in healthcare, finance, travel and hospitality, government, and legal services with over-the-phone and video remote interpreting, professional translation, and communication adapted for global audiences. The company reports offering round-the-clock support in more than 100 languages, delivered by over 300 certified interpreters and backed by quality assurance processes. Its work helps clients communicate clearly across language and cultural differences.

English-Spanish OPI/VRI Interpreter

Provide consecutive English-Spanish interpretation remotely for healthcare, financial, social service, and customer care organizations across Latin America.

Apraksts

  • Interpret conversations between English- and Spanish-speaking individuals with accuracy and impartiality.
  • Deliver over-the-phone and video remote interpretation.
  • Support conversations in medical, social service, customer care, and financial settings.
  • Use consecutive interpretation techniques.
  • Protect confidentiality and maintain professional standards.
  • Follow attendance, schedule, quality, and operating requirements.
  • Complete recruitment, technical checks, and client onboarding before the assigned start date.

Prasības

  • Have at least six months of verifiable professional experience in remote English-Spanish OPI and/or VRI interpretation.
  • Speak and write English at an advanced C1 level or higher.
  • Have native or native-level Spanish fluency, strong comprehension, and active listening skills.
  • Provide accurate, complete, impartial, and professional consecutive interpretation.
  • Know terminology used in medical, financial, and social service settings.
  • Understand patient privacy, confidentiality, and HIPAA-related requirements.
  • Demonstrate close attention to detail, active listening, composure, and neutrality in sensitive situations.
  • Meet attendance, schedule, quality, and operating standards consistently.
  • Work independently in a quiet, professional setting.
  • Use a stable internet connection via Ethernet directly connected to the router or modem; Wi-Fi is not allowed.
  • Use a client-approved compatible USB headset; Bluetooth, mono headsets, and built-in microphones are not allowed.
  • Have a computer with an Intel Core i5 processor, 6th generation or newer.
  • Have a 720p or 1080p webcam.
  • Use an up-to-date Chrome, Safari, Microsoft Edge, or Firefox browser.
  • Have a quiet, distraction-free workspace suitable for confidential interpretation sessions.
  • Be available to complete recruitment, technical verification, and client onboarding before the assigned start date.

Priekšrocības

  • Payment for each eligible logged-in hour, including call handling and queue wait time, subject to applicable program terms.
  • Sign-on bonus.
  • Performance bonuses for meeting established performance and quality standards.
  • Bonuses for schedule adherence.
  • Overtime opportunities.
  • Fully remote work from home.
  • Five-day workweek with two scheduled days off.
  • Supportive team environment.
  • Ongoing improvement environment.

Saistītās vakances

GlobeLife

Remote Customer Retention Representative

GlobeLife

Help Globe Life policyholders keep their coverage and restore lapsed life insurance policies in this remote customer retention role. Handle inbound and outbound calls, discuss coverage and payment options, document outcomes, and meet retention targets.

Atvērt
I

Senior Engineering Manager, Risk Engineering

Imprint
201 – 500 Darbinieki
FinansesKonsultācijasMārketings

Lead backend teams responsible for real-time payment authorization, fraud decisions, and underwriting at Imprint, an embedded payments and credit platform.

Atvērt
Martin & Company

Director of P&C Insurance Consulting

Martin & Company

Lead client-facing property and casualty insurance consulting engagements at Martin & Company, a technology-enabled insurance advisory firm. Shape project scope, protect delivery quality, grow client accounts, and mentor consultants.

Atvērt
Commonwealth Bank

Senior Engineering Manager, Payments Technology

Commonwealth Bank

Lead payment reporting platforms across five engineering squads at Commonwealth Bank, guiding cloud modernisation, real-time data and AI-assisted engineering in Australia.

Atvērt