TEKsystems
TEKsystems
TEKsystems ir globāls tehnoloģiju konsultāciju un darbaspēka risinājumu uzņēmums, kas apkalpo lielas organizācijas. Tā darbība aptver mākoņtehnoloģijas, datus un mākslīgo intelektu, automatizāciju, lietojumprogrammu izstrādi, agile un DevOps pārveidi, tehnoloģiju operācijas un digitālo pieredzi. Uzņēmums nodrošina arī talantu piesaisti, personāla atlasi un pārvaldītus pakalpojumus, atbalstot tehnoloģiju komandas un liela mēroga darbaspēka programmas finanšu pakalpojumu, veselības aprūpes, publiskā sektora, telekomunikāciju, mazumtirdzniecības, ražošanas un enerģētikas nozarēs. Plašais pakalpojumu modelis piedāvā iespējas konsultāciju, inženierijas, tehnoloģiju operāciju un personāla atlases jomā.

Customer Service Representative - Virginia Beach Hybrid

Support members with accounts, cards, loans, savings, and retirement planning in TEKsystems’ 24/7 contact center. Provide clear, empathetic guidance and help identify solutions that support their financial goals.

Apraksts

  • Act as the first point of contact for members
  • Provide empathetic, clear, and confident assistance
  • Explain financial products and services in accessible terms
  • Use multiple systems while staying focused throughout member conversations
  • Support questions about accounts, cards, loans, savings, and retirement planning
  • Recommend suitable solutions aligned with members’ goals
  • Develop strong, ongoing relationships with members

Prasības

  • Strong written and verbal communication skills
  • A genuine commitment to helping people
  • Flexibility in a fast-paced work environment
  • Curiosity and a willingness to keep learning
  • Previous experience is not required
  • Confidence using multiple systems
  • Availability to work in a dynamic, 24/7 contact center

Priekšrocības

  • Medical, dental, and vision coverage
  • Critical illness, accident, and hospital insurance
  • 401(k) plan with pre-tax and Roth contribution options
  • Life insurance, including voluntary life and AD&D coverage for employees and dependents
  • Short- and long-term disability coverage
  • Health Savings Account (HSA)
  • Transportation benefits
  • Employee Assistance Program
  • Paid time off, vacation, or sick leave
  • Training and support for success

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Atvērt