TEKsystems
TEKsystems
TEKsystems yra pasaulinė technologijų konsultavimo ir darbo jėgos sprendimų bendrovė, teikianti paslaugas stambioms organizacijoms. Jos veikla apima debesijos sprendimus, duomenis ir dirbtinį intelektą, automatizavimą, programų kūrimą, judrųjį kūrimą ir „DevOps“ transformaciją, technologijų operacijas bei skaitmeninę patirtį. Bendrovė taip pat teikia talentų paieškos, įdarbinimo ir valdomas paslaugas, padėdama technologijų komandoms ir įgyvendindama didelės apimties darbo jėgos programas finansinių paslaugų, sveikatos priežiūros, viešojo sektoriaus, telekomunikacijų, mažmeninės prekybos, gamybos ir energetikos srityse. Platus paslaugų modelis suteikia galimybių konsultavimo, inžinerijos, technologijų operacijų ir įdarbinimo srityse.

Customer Service Representative - Virginia Beach Hybrid

Support members with accounts, cards, loans, savings, and retirement planning in TEKsystems’ 24/7 contact center. Provide clear, empathetic guidance and help identify solutions that support their financial goals.

Aprašymas

  • Act as the first point of contact for members
  • Provide empathetic, clear, and confident assistance
  • Explain financial products and services in accessible terms
  • Use multiple systems while staying focused throughout member conversations
  • Support questions about accounts, cards, loans, savings, and retirement planning
  • Recommend suitable solutions aligned with members’ goals
  • Develop strong, ongoing relationships with members

Reikalavimai

  • Strong written and verbal communication skills
  • A genuine commitment to helping people
  • Flexibility in a fast-paced work environment
  • Curiosity and a willingness to keep learning
  • Previous experience is not required
  • Confidence using multiple systems
  • Availability to work in a dynamic, 24/7 contact center

Privalumai

  • Medical, dental, and vision coverage
  • Critical illness, accident, and hospital insurance
  • 401(k) plan with pre-tax and Roth contribution options
  • Life insurance, including voluntary life and AD&D coverage for employees and dependents
  • Short- and long-term disability coverage
  • Health Savings Account (HSA)
  • Transportation benefits
  • Employee Assistance Program
  • Paid time off, vacation, or sick leave
  • Training and support for success

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