L3Harris Technologies
L3Harris Technologies
„L3Harris Technologies“ kuria aviacijos ir gynybos technologijas misijoms ore, sausumoje, jūroje, kosmose ir kibernetinėje erdvėje. Bendrovės veikla apima autonomines sistemas, vadovavimą ir valdymą, elektroninį karą bei atsparius ryšius, skirtus nacionalinio saugumo organizacijoms ir komerciniams klientams. Bendrovė telkia inžinerijos ir technologijų komandas, kurios sprendžia sudėtingus veiklos iššūkius pasitelkdamos pažangias, konkrečioms misijoms pritaikytas sistemas.

Senior On-Site Desktop Support Technician

Provide on-site desktop support across L3Harris manufacturing and engineering operations, resolving hardware, software, and network issues. Support production systems, cybersecurity, IT projects, and Level 1 technicians.

Aprašymas

  • Troubleshoot user IT issues reported by ticket, phone, or in person across desktops, laptops, printers, scanners, and peripherals.
  • Resolve escalated Level 1 cases involving workstations, servers, and specialized manufacturing and engineering equipment.
  • Install, configure, and upgrade operating systems and applications, including Microsoft Office 365, SAP, CAD/CAM, and simulation software.
  • Diagnose network issues across LAN/WAN configurations, switches, routers, firewalls, PLCs, SCADA, and IoT networks.
  • Perform preventive maintenance, patching, performance tuning, backup and recovery, and security audits.
  • Set up and maintain audiovisual and collaboration systems for design reviews, virtual meetings, and training.
  • Record incidents, resolutions, configurations, and system changes in the ticketing system, and help develop knowledge base content.
  • Work with Level 3 engineers, IT managers, and external vendors on complex issues, new technologies, and facility-wide IT projects.
  • Follow IT governance, cybersecurity practices, data protection regulations, and manufacturing standards.
  • Train and mentor Level 1 technicians and end users on advanced IT tools, troubleshooting, and security awareness.
  • Oversee IT inventory, asset lifecycle, and procurement, including assessing and recommending hardware and software.

Reikalavimai

  • High school diploma or equivalent with at least 8 years of relevant experience, or an associate degree or 2 years of post-secondary education with at least 4 years of related experience.
  • Advanced ability to troubleshoot hardware, software, and network issues.
  • Solid understanding of networking protocols, including TCP/IP, VLANs, and VPNs.
  • Knowledge of cybersecurity fundamentals.
  • Experience with ticketing systems such as ServiceNow, remote management tools, and monitoring software.
  • Familiarity with manufacturing technologies such as ERP, MES, SCADA, and industrial automation.
  • Strong analytical and problem-solving skills, with attention to detail.
  • Clear communication skills for explaining technical concepts to non-technical stakeholders.
  • Ability to work independently and collaboratively under pressure in production-critical situations.
  • Willingness to keep learning and adapt to changing technologies.

Privalumai

  • A 9/80 schedule: work 9 days per 14-day period for 80 hours, with every other Friday off.
  • Reasonable accommodations are available for individuals with disabilities.

Susiję darbai

General Dynamics Information Technology

Summer 2027 Project Management and Business Analyst Internship

General Dynamics Information Technology

Join GDIT as a paid business analyst intern, using data and metrics to assess processes and business decisions. Help develop technology solutions for government, defense, and intelligence clients.

Atidaryti
Trinidad Benham

IT Business Analyst III, Application Support

Trinidad Benham

Lead ERP and business application analysis, testing, implementation, and support at employee-owned Trinidad Benham. Partner with operations, finance, and supply chain teams to improve business workflows.

Atidaryti
RELX

Business Analyst I, Remote (US)

RELX

Support LexisNexis Risk Solutions’ VitalIQ government technology products by gathering requirements, documenting workflows, and testing application features. This entry-level role is remote across the United States.

Atidaryti
Universities of Wisconsin

Financial Aid Business Analyst, PeopleSoft

Universities of Wisconsin

Configure and support PeopleSoft financial aid systems at the University of Wisconsin–Green Bay, with responsibility for compliance, reporting, and issue resolution. Lead a team and improve processes while partnering with campus stakeholders.

Atidaryti
Metronet

Community Development Manager, Florida Remote

Metronet

Grow Metronet’s residential fiber footprint by building partnerships with developers, builders, homeowner associations, and utilities. Secure development agreements and advance sales growth across multiple markets.

Atidaryti