NICE
NICE
NICE develops cloud contact center software and AI-powered customer service automation. Its CXone Mpower platform brings together human and AI agents to manage customer service workflows across digital, self-service, and assisted channels. NICE also offers workforce engagement and management tools designed to help contact center teams coordinate operations and customer interactions. The company operates in the SaaS, artificial intelligence, and telecommunications sectors; its hiring context is not specified in the available profile.

Senior AI Developer Advocate

Build agentic AI demos, prototypes and content for NiCE Cognigy, and promote its enterprise customer experience platform through launches, events and developer engagement.

Aprašymas

  • Build an AI-first evangelism practice for NiCE Cognigy
  • Lead product launch communications, thought leadership and timely responses to market developments
  • Track developments in agentic AI, voice AI and AI tooling
  • Create AI agents, demos and prototypes with Cognigy, coding agents and vibe coding tools
  • Work with Product and NiCE Labs on the roadmap
  • Turn new capabilities into clear value stories
  • Write, record and edit videos, including capability clips, launch videos and walkthroughs
  • Develop presentations and speak at webinars, conferences, podcasts, and customer and analyst engagements
  • Engage builder and developer communities through content, live demos and events
  • Share community feedback with Product
  • Coordinate messaging with Analyst Relations, Competitive Intelligence, PR and Sales Enablement
  • Equip revenue teams with demo videos, presentations and other enablement materials
  • Report to the Senior Director of Product Marketing

Reikalavimai

  • Native or near-native written and spoken English; German is a plus
  • Based in the DACH region, ideally Berlin or Düsseldorf; remote work within DACH is possible, with travel to events and offices
  • A track record of public work personally created and presented, such as YouTube videos, podcast episodes, conference talks, webinars or livestreams
  • Hands-on experience building with agentic tools and vibe coding platforms such as Claude Code, Cursor, Lovable or n8n
  • Comfort with APIs, integrations and enough coding to get projects running
  • Strong technical understanding of AI and SaaS products
  • Ability to explain technical capabilities in terms of customer value
  • Ability to take an idea through to polished, published content within hours
  • Excellent storytelling and visual skills
  • High standards for slides, scripts and video
  • Confidence presenting live and on camera to technical and business audiences
  • Demonstrated ability to lead initiatives from start to finish
  • Strong stakeholder management skills
  • Ability to work across product, marketing and sales teams
  • Include links to 3–5 examples of content you created and appeared in; applications without these examples will not be considered

Privalumai

  • Early access to new products
  • Meaningful influence on how NiCE Cognigy's story is told
  • Freedom to shape the evangelism practice
  • Collaborative, dynamic work environment
  • Strong opportunities for growth and impact
  • Travel to events and NiCE offices

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