Unum UK provides employee benefits designed to support financial protection and workplace wellbeing. Its offerings include group income protection, group life insurance, critical illness cover, dental insurance and optical insurance, alongside health and wellbeing services. Operating in the UK as part of a business with a presence in the US and Poland, Unum UK serves employers and their employees. Its work spans insurance and employee health, with teams focused on delivering and supporting these benefits.
Director of Inclusive Design and Accessibility
Lead Unum UK’s centralized UX practice and enterprise digital accessibility program. Embed inclusive design, WCAG standards, governance, and accessibility throughout product delivery.
Jungtinės Valstijos
Meinas
Tenesis109 100 $ – 224 000 $ / metai
Darbas vietojeVisas etatasVadovasPrivaloma Kalba: anglųDirektoriusAprašymas
- Lead the centralized UX design practice and enterprise inclusive design and digital accessibility capabilities.
- Manage and develop UX designers through performance reviews, career planning, succession planning, and regular feedback.
- Match assignments, team capacity, and skills to product priorities, identifying gaps in staffing and capability.
- Set design direction across digital products while balancing user needs, business outcomes, usability, and accessibility.
- Represent the needs, contexts, abilities, and barriers of diverse users throughout the product lifecycle.
- Set practices for research collaboration, usability evaluation, accessible design annotations, design system use, and cross-functional handoffs.
- Help teams apply inclusive design and accessibility to interactions, information architecture, content, prototypes, and production experiences.
- Define accessibility practices for planning, discovery, requirements, design, development, testing, release, and monitoring.
- Work with Product, Engineering, Architecture, Quality, DevOps, Risk, Legal, and Compliance to incorporate and verify accessibility requirements.
- Develop reusable templates, checklists, annotations, completion criteria, review practices, and escalation paths.
- Set accessibility standards that reflect organizational commitments, applicable requirements, and recognized guidelines.
- Provide senior expertise on WCAG conformance, assistive technology compatibility, accessible patterns, and digital barriers.
- Select approved resources and tools for design reviews, code analysis, manual assessment, assistive technology testing, validation, and monitoring.
- Create role-based training, coaching, office hours, champion networks, and reusable guidance.
- Track adoption, capability, quality, defect trends, risk, and process effectiveness, and maintain an improvement roadmap.
Reikalavimai
- Bachelor’s degree or equivalent relevant experience in UX, design, technology, engineering, business, or a related field.
- Typically 10 or more years of progressive experience in UX, digital product development, accessibility, or related fields, including people leadership.
- Experience developing talent, planning capacity, assigning work, and building design capability in a complex organization.
- In-depth working knowledge of WCAG.
- Working knowledge of the ADA, Section 508, and related U.S. accessibility requirements.
- Practical familiarity with assistive technologies and evaluation methods, including screen readers, keyboard navigation, magnification, voice input, automated checks, and manual testing.
- Expertise in user-centered and interaction design, information architecture, prototyping, usability evaluation, design critique, and design systems.
- Experience incorporating UX and accessibility into Agile product delivery alongside Product, Engineering, Quality, and business partners.
- Strong coaching, facilitation, executive communication, influencing, change leadership, prioritization, and conflict resolution skills.
Privalumai
- Onsite fitness facilities.
- Generous paid time off.
- Professional development programs for employees.
- Health, vision, and dental coverage.
- Short- and long-term disability insurance.
- Performance-based incentive plans.
- 401(k) plan with an employer match of up to 5%.
- An additional 4.5% 401(k) contribution, regardless of employee contributions.