ClearRoute
ClearRoute
51 – 200 Қызметкерлер
ClearRoute компанияны және оның қазіргі мансап мүмкіндіктерін зерттеп жүрген үміткерлерге арналған осы жұмыс агрегаторында ұсынылған. Лауазымдар мен жұмысқа қабылдау белсенділігі туралы қолжетімді ең соңғы ақпаратты білу үшін профильді қарап шығыңыз.

Senior AI Platform Support Lead at ClearRoute Hybrid UK

Lead production support for Azure-based agentic systems at ClearRoute, an engineering consultancy. Own observability, incident response, reliability, and platform operations for AI services.

Сипаттама

  • Build and lead the AI Platform support function
  • Track the health, latency, availability, and error rates of AI services, model endpoints, and related infrastructure
  • Investigate and resolve incidents such as API failures, rate limits, and declining model output quality
  • Lead root-cause investigations and document blameless post-incident reviews with corrective actions
  • Join the shared on-call rotation for production AI services
  • Create and maintain dashboards, alerts, and logging for LLM workloads
  • Track token consumption, latency, costs, and evaluation results
  • Improve deployment pipelines for models, prompts, agents, and RAG components
  • Operate vector databases, embedding workflows, and data-ingestion jobs
  • Automate recurring support activities and operational runbooks
  • Provide escalation support for AI platform issues reported by delivery teams and clients
  • Maintain runbooks, knowledge-base content, and user documentation
  • Share recurring problems and improvement opportunities with engineering and product owners
  • Support platform onboarding for new teams and clients
  • Define the technical foundations, architecture, and product direction for the broader AI and agentic programme

Талаптар

  • At least three years of experience in platform support, SRE, DevOps, or production support for cloud-hosted services
  • Practical experience supporting applications that use LLM APIs such as OpenAI, Anthropic, Azure OpenAI, AWS Bedrock, or Google Vertex AI
  • Strong working knowledge of at least one major cloud platform: AWS, Azure, or GCP
  • Working proficiency with containers and orchestration tools, including Docker and Kubernetes
  • Ability to script and automate with Python plus Bash or PowerShell
  • Experience using observability tools such as Datadog, Grafana, Prometheus, CloudWatch, or Azure Monitor
  • Experience with CI/CD and infrastructure as code, including GitHub Actions, GitLab CI, or Terraform
  • Sound understanding of REST APIs, authentication, networking fundamentals, and log analysis
  • Demonstrated incident-management experience, including preparation of post-incident reviews
  • Strong written and spoken communication skills for technical and non-technical audiences
  • Experience working with RAG architectures and vector databases
  • Familiarity with agent and orchestration frameworks such as LangChain, LlamaIndex, or MCP
  • Experience with LLM observability and evaluation platforms such as LangSmith, Langfuse, Arize, or Weights & Biases
  • Experience hosting or serving open-weight models with platforms such as vLLM, Hugging Face, or SageMaker
  • Awareness of AI governance and regulation, including the EU AI Act, ISO/IEC 42001, and GDPR
  • ITIL, Kubernetes CKA/CKAD, or cloud certifications
  • Consultancy or client-facing delivery experience, preferably in regulated industries such as energy or financial services

Артықшылықтар

  • Hybrid working arrangement
  • Budget for setting up a home office
  • Flexible time off, including leave for your birthday
  • Profit-sharing scheme
  • Recognition for strong performance and contributions
  • Private healthcare
  • Confidential employee assistance covering counselling, mental health, and financial wellbeing
  • Interest-based communities, including running and book clubs
  • Women in Tech community
  • Monthly social events
  • Cross-regional company events
  • Personal learning budget
  • Access to Udemy
  • Defined career framework
  • Opportunities for internal mobility
  • Opportunities to contribute thought leadership
  • Family-friendly workplace
  • Flexibility for employees with caring responsibilities
  • Accessibility accommodations throughout the interview process

Ұқсас жұмыс орындары

Snowflake

Senior Partner Development Manager, EMEA Central

Snowflake
5 001 – 10 000 Қызметкерлер
B2BSaaSКәсіпорын

Lead Snowflake’s cloud data and AI partnerships across DACH and Eastern Europe, building relationships with systems integrators. Drive joint go-to-market plans, pipeline development, and revenue growth.

Ашу
Fidelity Investments

Team Leader, Central Relationship Managers

Fidelity Investments

Lead Fidelity Investments’ Central Relationship Managers in Florida, supporting wealth management clients and partner teams. Coach associates, strengthen client engagement, and guide team performance.

Ашу
Humana

Humana Field Care Coordinator, Largo, Florida

Humana

Coordinate care plans and community services for Medicaid members as a Humana Care Coach. Visit members at home and in care facilities across northern Pinellas County, with frequent local travel.

Ашу
Live Nation Entertainment

Senior Manager, Client Marketing (Remote, United States)

Live Nation Entertainment

Lead paid media and digital campaigns for Ticketmaster, the live event ticketing marketplace. Manage client partnerships, campaign analytics and optimization, and revenue growth.

Ашу
CLA (CliftonLarsonAllen)

Senior Client Relationship Leader, Accounting Services

CLA (CliftonLarsonAllen)
5 001 – 10 000 Қызметкерлер
КонсалтингҚаржы

Lead business development and client engagement for CLA’s accounting services in Northeast Ohio. The role combines relationship growth, engagement management, and community networking.

Ашу
Ticketmaster

Senior Manager, Client Marketing at Ticketmaster

Ticketmaster

Lead client marketing for Ticketmaster’s sports and venue accounts, with a focus on paid media. Use ticketing data to improve campaigns, surface insights, and support revenue growth.

Ашу
Freudenberg Group

Junior FinOps Analyst, Cloud and AI (Remote, Romania)

Freudenberg Group

Support Freudenberg Business Services by bringing cloud and AI spending data together for analysis and reporting. Build cost allocation models, dashboards, forecasts, and optimization efforts.

Ашу
MERKUR GROUP

Contract Management Specialist

MERKUR GROUP

At MERKUR.COM AG, develop group-wide contract processes, standards, and governance across the contract lifecycle. Support digital contract management systems and coordinate with national and international group companies.

Ашу
BLACKCLOAK

Enterprise Relationship Manager

BLACKCLOAK
11 – 50 Қызметкерлер
SaaSКиберқауіпсіздік

Manage enterprise client relationships at BLACKCLOAK, a cybersecurity company protecting executives and other high-profile individuals from hackers, privacy leaks, and identity theft. Drive client retention, product adoption, and account growth.

Ашу
NZ Transport Agency Waka Kotahi

NZTA Professional Services Contract Manager

NZ Transport Agency Waka Kotahi
1 001 – 5 000 Қызметкерлер
КонсалтингҚұрылысЛогистика

Manage NZTA’s professional services contracts for state highway maintenance across New Zealand. Coordinate suppliers, compliance, expenditure, risk and nationwide delivery.

Ашу