Moffatt & Nichol
Moffatt & Nichol
1 001 – 5 000 Қызметкерлер
КонсалтингҚұрылысЛогистика
Moffatt & Nichol — порттар, көлік, су ресурстары және қоршаған ортаның төзімділігіне арналған инфрақұрылымға маманданған инженерлік және жобалау жөніндегі консалтингтік компания. 75 жылдан астам тәжірибесіне сүйене отырып, компания жүк қозғалысы, жағалауды басқару, коммерциялық кешенді тексеру, сондай-ақ тұрақты сәулет пен ландшафт дизайнын қамтитын жобаларды қолдайды. Оның жұмысы табиғи жағдайлар мен қоғам қажеттіліктеріне жауап беретін инфрақұрылымды қалыптастыруға көмектесу үшін жоспарлау, техникалық жобалау және технологияны біріктіреді.

IT Support Specialist - Raleigh, Onsite

Deliver advanced software, hardware, and mobile-device support to Moffatt & Nichol employees worldwide while maintaining IT systems, documentation, inventory, and access processes.

Сипаттама

  • Deliver advanced computer support to Moffatt & Nichol employees across all locations
  • Handle end-user requests involving software, hardware, and mobile devices
  • Support users through email, ticketing, and telephone channels
  • Provide advanced assistance to fellow IT Support Specialists and manage complex requests
  • Respond to help desk tickets and handle incoming help desk calls
  • Train and mentor members of the IT Support Specialist team
  • Maintain and update the WDS imaging server
  • Manage documentation and inventory in OneNote, Excel, Lansweeper, and Active Directory
  • Support the Network Operations Manager with authorized tasks
  • Manage onboarding and offboarding by creating accounts and processing employee terminations

Талаптар

  • A bachelor’s degree, associate degree, or relevant IT certification is preferred but not mandatory
  • At least five years of related professional technical-support experience is preferred
  • Knowledge of advanced IT concepts and operational functions
  • Ability to work independently while following established procedures for the role
  • Collaborative, positive approach with a willingness to learn
  • Strong customer-service capabilities
  • Ability to pass a post-offer, pre-employment background check conducted in accordance with NIST 800-171
  • Authorization to work legally in the United States and provide required hiring documentation
  • Ability to work with clients and travel occasionally
  • Capacity for prolonged periods of sedentary work

Артықшылықтар

  • Comprehensive benefits package with highly competitive coverage and low employee contributions
  • Family coverage options
  • Low-deductible health plan available
  • Generous employer HSA contribution match
  • Wellness program offering financial incentives
  • Monthly individual consultations with nutritionists
  • Access to a Healthwise pharmacist
  • Mindfulness resources including Calm and BetterHelp
  • Free, confidential employee assistance programs for counseling and support
  • Paid time off ranging from 15 to 25 days based on experience
  • Seven paid holidays
  • Floating holiday
  • 401(k) employer match
  • Company-paid life insurance
  • Tuition reimbursement program
  • Professional training opportunities
  • Leadership development program
  • Formal mentoring program
  • Active Young Professionals group
  • Pet insurance

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