Creator
Creator
Creator — әлеуетті мансап мүмкіндіктерін іздейтін мамандарға арналған Remote Rocketship платформасында профилі ұсынылған компания. Бұл профиль ұйым туралы көбірек білуге және тиісті бос жұмыс орындары пайда болған сайын оларды бақылауға бастапқы нүкте ұсынады.

Community Coordinator – Vancouver Hybrid

Support creator inquiries, onboarding, and community engagement for Creator.co’s influencer marketing platform. Maintain CRM records, reporting, support workflows, and testing for Creator Storefront features.

Сипаттама

  • Handle creator support tickets from initial response through resolution, escalating complex matters to the Community Manager
  • Guide creators through onboarding, program updates, and ongoing inquiries
  • Strengthen the creator community through communications, member assistance, and participation initiatives
  • Represent Creator.co across community and social media channels
  • Suggest content concepts and create occasional short-form posts
  • Maintain accurate CRM records and monitor action items for creator programs and partner registrations
  • Compile and organize data for monthly performance reports
  • Improve creator support workflows and put process enhancements into practice
  • Keep standard operating procedures and process documentation current
  • Relay creator feedback and feature suggestions to the Product team
  • Assist with testing new Creator Storefront features
  • Provide administrative and research support as team priorities evolve

Талаптар

  • Bring 1–2 years of experience in customer support, customer success, community work, or another comparable customer-facing role
  • Have experience using Zendesk or a comparable helpdesk system
  • Communicate clearly, warmly, and professionally in written English
  • Demonstrate strong organization and careful attention to detail
  • Take a proactive approach to problem-solving and own issues through resolution
  • Learn new software and digital tools quickly
  • Use AI tools such as ChatGPT or Claude in practical ways to improve workflows, solve problems, reduce repetitive work, and increase efficiency
  • Feel comfortable representing Creator.co on social media, including creating posts and appearing on camera for short-form content
  • Nice to have: experience with a CRM or community platform such as Attio or Circle
  • Nice to have: familiarity with creator, influencer, or affiliate marketing
  • Nice to have: basic content creation experience
  • Nice to have: education or experience in business, communications, or marketing

Артықшылықтар

  • Health, dental, and vision insurance
  • Transit support for commuting to the downtown Vancouver office
  • Annual education allowance for professional development
  • Flexible remote work for up to two days each week
  • Dog-friendly downtown Vancouver office
  • Access to industry events and mentorship
  • Opportunities for professional growth and development
  • Supportive culture centered on innovation, collaboration, and transparency
  • Bonus, benefits, and additional perks included in total compensation

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