Veeam Software
Veeam Software
Veeam Software develops data resilience and protection software for organizations managing hybrid, multi-cloud, virtual, physical, and SaaS workloads. Its Veeam Data Platform brings together backup, recovery, security, storage, and data intelligence capabilities, with support for services such as Microsoft 365, AWS, and Google Cloud. The company’s products are designed to help businesses protect critical information, respond to disruptions including ransomware, and manage data across changing infrastructure environments. Veeam’s work spans enterprise software and SaaS-focused data management, creating opportunities for professionals interested in backup, cloud, cybersecurity, and resilient IT operations.

Technical Lead Manager, Forward-Deployed Engineering (Australia Remote)

Lead Veeam’s Forward-Deployed Engineering team delivering Securiti AI platform deployments. Drive team development, enterprise delivery, architecture decisions, and customer outcomes.

Description

  • Lead Forward-Deployed Engineers through complex customer deployments of the Securiti AI platform within Veeam
  • Drive team growth and performance while overseeing enterprise delivery and customer experience from initial deployment through scaled adoption
  • Oversee hiring, onboarding, coaching, performance management, and career progression
  • Direct delivery planning, milestones, risks, timelines, and customer outcomes across enterprise accounts
  • Allocate workloads and account responsibilities according to skills, capacity, customer requirements, and development opportunities
  • Create operating rhythms for status reporting, delivery monitoring, risk management, and escalations
  • Align expectations among executive and technical stakeholders
  • Evaluate solution architecture, advise on technical decisions, and resolve escalated issues
  • Support implementations across cloud, hybrid, and on-premises environments
  • Define technical standards, reusable implementation patterns, and delivery playbooks
  • Promote AI-enabled tools, automation, and modern workflows
  • Collaborate with Sales Engineering, Account Executives, Product, Engineering, Customer Success, and Professional Services
  • Bring field insights to Product and Engineering to strengthen the platform and Forward-Deployed Engineering organization

Requirements

  • 8–12+ years in technical, customer-facing delivery roles such as forward-deployed engineering, solutions engineering, platform engineering, or technical consulting
  • Experience managing engineering or technical delivery teams, including hiring, coaching, performance management, and career development
  • Proven program and delivery management ability across multiple customer accounts, timelines, risks, and competing priorities
  • Strong communication skills with executives, business leaders, engineers, and cross-functional internal teams
  • Technical expertise in deployment and infrastructure, including Kubernetes, containers, Linux, cloud platforms, and hybrid environments
  • Ability to assess technical architecture, understand systems and code, question assumptions, and support sound technical decisions
  • Experience managing customer escalations
  • Experience with AI-native tools, automation, and modern engineering practices
  • Working knowledge of data security, privacy, governance, or regulatory considerations in enterprise environments
  • Strong ownership and the ability to deliver outcomes across people, programs, and customers
  • Bonus: Experience with DSPM, CSPM, DLP, data governance, privacy platforms, or related security areas
  • Bonus: Experience leading forward-deployed, professional services, solutions delivery, or technical consulting teams at enterprise scale
  • Bonus: Familiarity with GDPR, SOC 2, or ISO 27001
  • Bonus: Experience with delivery or project management tools
  • Bonus: Experience in fast-paced, high-growth, geographically distributed organizations

Benefits

  • Full-time employment
  • Remote work arrangement
  • Equal opportunity employer
  • Confidential handling of application information

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