Veeam Software
Veeam Software
Veeam Software dezvoltă soluții software pentru reziliența și protecția datelor, destinate organizațiilor care gestionează sarcini de lucru hibride, multi-cloud, virtuale, fizice și SaaS. Platforma Veeam Data Platform reunește funcții de backup, recuperare, securitate, stocare și inteligență a datelor, oferind suport pentru servicii precum Microsoft 365, AWS și Google Cloud. Produsele companiei sunt concepute pentru a ajuta organizațiile să protejeze informațiile critice, să răspundă perturbărilor, inclusiv atacurilor de tip ransomware, și să gestioneze datele în infrastructuri aflate în continuă schimbare. Activitatea Veeam acoperă software-ul pentru companii și gestionarea datelor axată pe SaaS, creând oportunități pentru profesioniști interesați de backup, cloud, securitate cibernetică și operațiuni IT reziliente.

Technical Lead Manager, Forward-Deployed Engineering (Australia Remote)

Lead Veeam’s Forward-Deployed Engineering team delivering Securiti AI platform deployments. Drive team development, enterprise delivery, architecture decisions, and customer outcomes.

Descriere

  • Lead Forward-Deployed Engineers through complex customer deployments of the Securiti AI platform within Veeam
  • Drive team growth and performance while overseeing enterprise delivery and customer experience from initial deployment through scaled adoption
  • Oversee hiring, onboarding, coaching, performance management, and career progression
  • Direct delivery planning, milestones, risks, timelines, and customer outcomes across enterprise accounts
  • Allocate workloads and account responsibilities according to skills, capacity, customer requirements, and development opportunities
  • Create operating rhythms for status reporting, delivery monitoring, risk management, and escalations
  • Align expectations among executive and technical stakeholders
  • Evaluate solution architecture, advise on technical decisions, and resolve escalated issues
  • Support implementations across cloud, hybrid, and on-premises environments
  • Define technical standards, reusable implementation patterns, and delivery playbooks
  • Promote AI-enabled tools, automation, and modern workflows
  • Collaborate with Sales Engineering, Account Executives, Product, Engineering, Customer Success, and Professional Services
  • Bring field insights to Product and Engineering to strengthen the platform and Forward-Deployed Engineering organization

Cerințe

  • 8–12+ years in technical, customer-facing delivery roles such as forward-deployed engineering, solutions engineering, platform engineering, or technical consulting
  • Experience managing engineering or technical delivery teams, including hiring, coaching, performance management, and career development
  • Proven program and delivery management ability across multiple customer accounts, timelines, risks, and competing priorities
  • Strong communication skills with executives, business leaders, engineers, and cross-functional internal teams
  • Technical expertise in deployment and infrastructure, including Kubernetes, containers, Linux, cloud platforms, and hybrid environments
  • Ability to assess technical architecture, understand systems and code, question assumptions, and support sound technical decisions
  • Experience managing customer escalations
  • Experience with AI-native tools, automation, and modern engineering practices
  • Working knowledge of data security, privacy, governance, or regulatory considerations in enterprise environments
  • Strong ownership and the ability to deliver outcomes across people, programs, and customers
  • Bonus: Experience with DSPM, CSPM, DLP, data governance, privacy platforms, or related security areas
  • Bonus: Experience leading forward-deployed, professional services, solutions delivery, or technical consulting teams at enterprise scale
  • Bonus: Familiarity with GDPR, SOC 2, or ISO 27001
  • Bonus: Experience with delivery or project management tools
  • Bonus: Experience in fast-paced, high-growth, geographically distributed organizations

Beneficii

  • Full-time employment
  • Remote work arrangement
  • Equal opportunity employer
  • Confidential handling of application information

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