Cloud and Systems Integration Developer
Maxon
Build Azure infrastructure and enterprise integrations supporting Maxon’s creative software operations. Automate deployments, identity workflows, and system connections across the organization.
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Technical Inside Sales Representative - Grand Rapids, MI
Join employee-owned The Kendall Group as a technical inside sales representative in Grand Rapids, supporting industrial customers with product guidance, proposals, quotes, vendor coordination, and sales growth.
Description
- Report to the Location Manager
- Learn product components and explain how they function
- Assess customer applications and recommend suitable products and solutions
- Build relationships with current customers and identify prospective clients
- Collaborate closely with vendors
- Provide customers with consistently positive, empathetic, and professional service
- Respond quickly to customer inquiries
- Communicate with customers and vendors across multiple channels
- Translate complex technical information into clear explanations
- Follow up with customers and address issues through resolution
- Participate in product training and help develop team members
- Read and interpret P&ID drawings and technical specifications
- Act as the product-line expert for assigned products
- Keep up with evolving product offerings and apply product knowledge in sales conversations
- Manage vendor relationships and maintain internal pricing and sales databases
- Share information about new technology products with customers and colleagues
- Prepare proposals and reports for technical products
- Keep customer communications and contact records up to date
- Process orders, quotations, and occasional requests
- Coordinate work with internal colleagues
- Conduct outbound prospecting calls and follow up on quotes and leads
- Recognize customer needs and identify sales opportunities
- Answer customer questions and provide supplementary information
- Maintain records of current and prospective customers
- Recommend additional products and services when appropriate
- Complete sales and meet assigned sales targets
- Travel occasionally to branches, training sessions, or business seminars
- Handle other assigned duties and projects
Requirements
- At least three years of industrial sales experience
- Bachelor’s degree, technical degree, or an equivalent combination of skills and experience
- Proficiency with Microsoft Office
- Ability to read, analyze, and interpret technical documents and bid specifications
- Strong organizational skills and attention to detail
- Ability to manage multiple tasks and reprioritize as needed
- Comfort working in a fast-paced, continually changing environment
- Ability to collaborate effectively across functions
- Excellent service skills for internal and external customers
- Strong interpersonal, problem-solving, organizational, written, and verbal communication skills
- Ability to see, speak, and hear
- Ability to remain seated for up to eight hours per day
- Related technical experience preferred but not required
- Epicor or Solar Eclipse experience preferred but not required
Benefits
- 100% employee-owned organization
- Opportunities for professional learning and growth
- Coaching and mentoring
- Employee ownership with a stake in the company’s future
- Equal opportunity employment
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