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EMCOR Group, Inc.
EMCOR Group, Inc.
HealthcareLogisticsManufacturing
EMCOR Group, Inc. provides mechanical and electrical construction, facilities services, and industrial maintenance for complex commercial, institutional, and industrial sites. Through its subsidiary companies, the group designs and builds critical infrastructure, operates and maintains facilities around the clock, delivers industrial services, and supports energy-efficiency initiatives. Its work includes environments such as data centers, hospitals, and large-scale industrial operations, with safety, sustainability, and corporate governance central to its approach.
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Specialty Facility Coordinator - Cincinnati, OH (Hybrid)

Coordinate facility work orders, vendors, inspections, schedules, billing, and compliance reporting for EMCOR Facilities Services. Support consistent service delivery and escalation management across an assigned market.

USUnited StatesOHOhioHybridFull-timeJuniorEnglish RequiredGeneral

Description

  • Coordinate assigned work orders through completion, including preventive-maintenance repair follow-ups, vendor execution, and client updates.
  • Manage preferred-service-provider onboarding, assignments, pricing, CMMS records, and customer-portal data.
  • Create, update, and maintain preventive- and reactive-maintenance schedules.
  • Collect, document, and file inspection reports accurately in the CMMS and designated master folders.
  • Track inspection schedules, compliance records, customer reports, KPIs, metrics, and escalation updates.
  • Resolve inspection, monitoring, and service-invoice issues in partnership with Accounts Payable and account teams.
  • Review preliminary billing data to verify coding against customer general-ledger accounts.
  • Provide proactive status updates and manage escalations with internal teams, customers, and vendors.
  • Respond to specialty-related emergencies during designated support hours.
  • Attend internal meetings and collaborate with cross-functional teams.
  • Complete other assigned responsibilities.

Requirements

  • Associate degree from a two-year college or equivalent experience required; bachelor’s degree preferred.
  • One to three years of experience in a fast-paced professional environment required.
  • Experience in the fire and life safety industry preferred.
  • Valid driver’s license.
  • Ability to interpret safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to prepare routine reports and correspondence.
  • Ability to communicate effectively with groups of customers or employees.
  • Ability to prioritize competing demands and deliver results in a fast-paced, changing environment.
  • Ability to adapt to changing business needs, priorities, responsibilities, and service areas.
  • Ability to work independently with minimal supervision.
  • Sound judgment and decision-making skills, including recognizing matters that require escalation and following escalation procedures.
  • Strong problem-solving, organizational, and time-management skills.
  • Customer-focused approach with a commitment to timely, professional, high-quality service.
  • Ability to build effective relationships and collaborate with cross-functional teams.
  • Reliable, accountable, and detail-oriented work style.
  • Proficiency with Microsoft Office, including Outlook, Excel, and Word.
  • Ability to meet physical requirements, including occasionally lifting up to 50 pounds and working near mechanical, electrical, chemical, weather, and loud-noise hazards.

Benefits

  • Competitive salary and benefits package

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