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University of Edinburgh Information Services Group
University of Edinburgh Information Services Group
501 – 1,000 Employees
ConsultingHealthcareLogistics
University of Edinburgh Information Services Group is a major technology employer in Scotland, supporting the University of Edinburgh through digital services, IT operations, educational technology, and library services. Its teams work on delivering dependable services across a leading higher-education environment while improving systems and user experiences over time. The group recruits across a range of career stages, including internships, graduate roles, and entry-level positions, and emphasizes equality, diversity, and inclusion in the workplace.
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Social Media Support Assistant - University of Edinburgh (Hybrid, Part-Time)

Support the University of Edinburgh’s social media channels in a hybrid, part-time role. Monitor conversations, assist audiences, and escalate emerging issues.

GBUnited Kingdom
£24,729 – £25,804 / year
HybridPart-timeMiddleSeniorEnglish RequiredSocial Media Manager

Description

  • Support the University’s social media channels as a first point of contact
  • Monitor activity across social media channels
  • Manage questions and requests from audiences
  • Build positive engagement with online audiences
  • Respond to audience issues or direct them to the appropriate team
  • Track emerging issues and conversations, then report relevant developments
  • Support consistent quality and service standards in community engagement
  • Work during agreed standard office hours
  • Coordinate working patterns to maintain service coverage alongside study commitments

Requirements

  • Must be a current University of Edinburgh student living in the UK
  • Able to work independently, respond effectively, and prioritise daily tasks
  • Comfortable using standard office software and other common IT tools
  • Strong written and spoken communication skills, including the ability to write in plain English
  • Able to apply and follow established guidance
  • Highly accurate, with clear attention to detail
  • Must remain a matriculated student throughout the employment period
  • Must have the right to work in the UK before starting employment
  • Application must include a CV and cover letter

Benefits

  • Build new capabilities and expand your professional experience
  • Contribute to the University’s work and wider mission
  • Work for a globally recognised leading university
  • Experience varied work from day to day
  • Receive a competitive salary
  • Join a positive, creative, demanding, and rewarding workplace
  • Be part of a diverse and energetic international community
  • Access comprehensive staff benefits, including generous annual leave
  • Defined-benefit pension scheme
  • Broad selection of staff discounts
  • Family-friendly workplace initiatives
  • Flexible working arrangements

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