AHEAD
AHEAD
AHEAD is a technology consulting and systems-integration company helping enterprises modernize how they build, secure, and operate digital environments. Its work spans artificial intelligence, infrastructure, applications, data platforms, cloud, cybersecurity, and platform modernization, with services ranging from strategy and financial consulting through implementation, operations, and managed services. AHEAD also supports IT procurement and lifecycle management through AHEAD Hatch and hardware integration through AHEAD Foundry. The company works with major technology providers including AWS, Google Cloud, Microsoft, Cisco, Dell, VMware, NVIDIA, ServiceNow, Palo Alto Networks, and Rubrik, serving organizations in healthcare, financial services, manufacturing, retail, and the public sector. Its hiring context is oriented toward technology consulting, enterprise engineering, systems integration, and related delivery and operations roles.

Services Partner at AHEAD — Hybrid

Advise enterprise clients on digital transformation, cloud, analytics, and technology services at AHEAD. Lead strategic accounts, complex pursuits, and delivery coordination across consulting, technical, and managed-service teams.

Description

  • Define client objectives, build compelling cases for change, and increase the value of technology and digital-transformation investments
  • Represent AHEAD’s consulting, technical, and managed-services capabilities as a trusted client advisor
  • Set and execute strategic direction for assigned accounts
  • Partner with the Client Director and sales organization to expand services revenue
  • Own pursuit content and integrated value propositions for strategic opportunities
  • Coordinate end-to-end solutions across practices, service lines, account teams, partners, and delivery resources
  • Strengthen strategic client relationships and develop new services opportunities
  • Lead pursuit teams and oversee sold services engagements
  • Align scope, solution quality, delivery approach, economics, and client expectations
  • Expand and sustain services engagements and strategic relationships within assigned accounts
  • Create account strategies based on client priorities, desired outcomes, services needs, and revenue goals
  • Track account health, pipeline coverage, executive relationships, delivery risk, and client satisfaction
  • Convert client needs into outcomes, decision criteria, roadmaps, solution approaches, and value propositions
  • Coordinate leaders and resources to address client concerns and manage escalations
  • Oversee services engagements and monitor portfolio performance, delivery quality, commercial risk, and client outcomes
  • Prepare and deliver proposals, executive briefings, solution narratives, statements of work, and pursuit materials
  • Connect capabilities across cloud, infrastructure, DevOps, analytics, security, networking, virtualization, containerization, and related technologies
  • Work with internal teams to develop offerings informed by client needs, industry trends, and emerging technology demand

Requirements

  • Bachelor’s degree in computer science, information technology, business, or a related discipline
  • At least 12 years of experience in information technology, including project management, business analysis, technology consulting, or related client-facing services leadership
  • At least 5 years of experience directly managing or leading teams with technical resources
  • Experience structuring, negotiating, and closing large, complex services transactions
  • Track record of building strategic working relationships with client leaders and internal colleagues
  • Technology consulting experience at a top-tier or boutique IT firm, with demonstrated success managing and growing a substantial services business
  • Strong sales and account-management experience supporting a book of business of approximately $5–10 million or more
  • Experience delivering complex technology solutions through effective program and project management
  • Experience working with senior executives on major services initiatives and leading execution teams
  • Knowledge of and leadership experience across IT projects involving data center operations, cloud computing, end-user computing or VDI, application development or DevOps, data analytics, SecOps or InfoSec, ESM, monitoring, enterprise service desks, networking or SD-WAN, virtualization, and containerization
  • Ability to advise clients in identifying, forecasting, and developing IT needs
  • Ability to scope consulting and technical professional services and create and present proposals
  • Ability to own pursuit content and guide cross-practice teams through qualification, solution design, proposal development, negotiation, and close
  • Ability to connect sold work with delivery quality, client expectations, economics, utilization, and customer satisfaction
  • Ability to establish trusted relationships with client managers, directors, vice presidents, and executive leaders
  • Demonstrated problem-solving, structured thinking, prioritization, and rapid decision-making skills
  • Commercial and entrepreneurial judgment
  • Strong collaboration skills across diverse practices, solution and account teams, partners, and client organizations
  • Direct operational experience managing IT infrastructure organizations, budgets, and project delivery preferred
  • Professional and managed-services consulting experience, including work with government clients, preferred

Benefits

  • Medical, dental, and vision insurance
  • 401(k) plan
  • Paid company holidays
  • Paid time off
  • Paid parental and caregiver leave
  • Cross-department training and development opportunities
  • Sponsored certifications and credentials for ongoing learning
  • Target bonus included in the stated on-target earnings range

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