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Mashreq
Mashreq
1,001 – 5,000 Employees
BankingFinanceFintech
Mashreq is a UAE-based financial institution serving individuals and businesses through personal, corporate, and investment banking services. Its work spans traditional banking and fintech, with a strong emphasis on digital banking and technology-led financial solutions. Founded in 1967, Mashreq is also an established employer in the banking and finance sector.
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Senior Retail Compliance Manager – UAE Remote

Lead retail banking compliance in the UAE, covering KYC/EDD, risk assessments, regulatory reporting, and incident oversight. Drive automation, AI adoption, and digital transformation across compliance teams.

AEUnited Arab EmiratesRemoteFull-timeSeniorLeadEnglish RequiredCompliance

Description

  • Lead the MGN Business Banking team and oversee operations across Business Banking Compliance squads.
  • Act as the RBG Compliance contact for digitization and automation initiatives involving Business, the Compliance Digital Studio, and Innovation.
  • Review the quality of key deliverables produced by Retail Banking Group compliance squads.
  • Ensure squad activities comply with regulatory requirements and internal bank policies.
  • Provide strategic direction, lead assigned teams, and advance digital transformation programs.
  • Monitor changes to applicable regulatory guidance.
  • Support designated RBG Compliance initiatives.
  • Perform quality checks on auto-discounting decisions and high-risk nationality alerts.
  • Centralize RBG incidents requiring CPR Standards assessment and escalation for CBUAE reporting.
  • Maintain current knowledge of regulatory expectations, bank policies, and internal standards.
  • Ensure unit procedures remain consistent with applicable regulations and bank policies.
  • Deliver compliance training to relevant stakeholders.
  • Provide guidance on name-screening matches and enhanced due diligence for high-risk business accounts.
  • Analyze high-risk review and name-screening compliance reports for senior management.
  • Address audit queries and represent Compliance on ad hoc projects.
  • Perform quality assurance reviews for the Retail Compliance team.
  • Manage the compliance team through mentoring and performance oversight.
  • Lead compliance transformation work involving automation, AI integration, and dashboard development.
  • Represent Compliance in strategic cross-functional meetings and projects.
  • Identify and escalate high-risk nationality alerts that may breach discounting guidelines.
  • Ensure incident reporting to CBUAE meets Consumer Protection Regulation requirements.
  • Maintain incident, assessment, and regulatory communication records and audit trails.
  • Assess high-risk referrals and relationships involving politically exposed persons.
  • Support product, system, and policy development.
  • Identify deviations and escalate them to management.
  • Resolve challenges arising from automation and digitization initiatives.
  • Evaluate compliance risks and recommend mitigation actions.
  • Make decisions on high-risk and name-screening referrals within onboarding and KYC processes.
  • Support product development, system enhancements, policies, and procedures.
  • Identify and report issues to enable timely resolution.
  • Assist management with onboarding, KYC, advisory, and process improvement initiatives.

Requirements

  • Graduate with 7–10 years of banking experience, including KYC and EDD work for business or corporate clients.
  • Communicate effectively with internal and external stakeholders.
  • Demonstrate knowledge of UAE regulatory requirements.
  • Use Excel, presentation tools, and AI tools proficiently.
  • Apply sound logical reasoning, problem-solving, and decision-making skills.
  • Coordinate or support compliance processes and system solutions.
  • Demonstrate experience leading and managing teams.
  • Have implemented digital transformation initiatives within compliance.

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