Ironclad
Ironclad

Ironclad develops AI-powered contract management software for organizations that need to manage agreements from drafting through renewal. Its contract lifecycle management platform brings together document creation, editing, negotiation, search, storage, analytics, and electronic signatures in one workflow, helping teams maintain greater control and visibility over their contracts.

The platform supports legal, sales, finance, HR, marketing, and procurement teams, with AI features designed to assist with contract drafting and legal research. Ironclad’s work sits at the intersection of legal technology, enterprise software, and business process automation.

Senior Marketing Operations Manager, Ironclad (Hybrid)

Lead Ironclad’s marketing operations across Marketo, Bizible, lead lifecycle management, and attribution. Use funnel analytics to improve pipeline performance for its AI contracting platform.

Description

  • Own and administer Marketo’s lead lifecycle strategy and operational framework
  • Manage lifecycle stages, lead-status transitions, database quality, and campaign standards throughout the buyer journey
  • Configure and improve Bizible and related attribution models
  • Track and report pipeline contribution, campaign return on investment, velocity, and conversion from first touch through closed-won
  • Design, test, and refine lead- and account-scoring models
  • Oversee real-time enrichment and automated routing to support immediate, SLA-compliant sales handoffs
  • Establish and maintain operating boundaries between Marketing and Sales
  • Standardize Salesforce lead-status processes, SLA monitoring, rejection-reason capture, and MQL/MQA notifications
  • Create automated account-based engagement programs using intent signals and product-assisted growth metrics
  • Produce executive dashboards and actionable pipeline reports with SQL, Salesforce, and Tableau or Looker
  • Enable cross-functional analytics to inform growth strategy and budget decisions

Requirements

  • At least five years of Marketing Operations or Revenue Operations experience in an enterprise B2B SaaS environment
  • Direct specialization in full-funnel lead lifecycle design and attribution
  • Advanced hands-on experience with both Marketo and Bizible; direct experience with each platform is required
  • Demonstrated success scaling enterprise Marketo lifecycle models
  • Experience mapping Bizible touchpoints
  • Experience designing Marketo-Salesforce CRM synchronization architectures
  • Hands-on experience configuring lead-routing platforms such as Chili Piper and LeanData
  • Experience working with enrichment providers such as Leadspace and 6sense
  • Experience administering lead-scoring systems
  • Advanced proficiency with Salesforce CRM, SQL, BI platforms including Tableau, ThoughtSpot, and Looker, and data-enrichment pipelines
  • Exceptional ability to lead across functions
  • Ability to work directly with Sales Development, Sales Operations, and Demand Generation executives
  • Currently located within commuting distance of the listed office locations and able to work in the office two days per week
  • Legally authorized to work in the United States

Benefits

  • Equity awards, including a new-hire grant and opportunities for additional awards during tenure
  • Competitive health and wellness coverage
  • Professional growth and development opportunities
  • Full medical, dental, and vision coverage for employees
  • 75% dependent coverage, with buy-up plan options
  • Gender-neutral parental leave
  • Compassionate leave
  • Family-forming assistance through Maven for employees and their partners
  • Paid time off
  • Monthly wellbeing stipend
  • Monthly hybrid-work stipend
  • Monthly cell-phone stipend where applicable
  • Mental health support through Modern Health, including therapy, coaching, and digital resources
  • Pre-tax commuter benefits for US employees
  • Fidelity 401(k) plan with employer matching for US employees
  • Regular team events
  • Bonus compensation

Related Jobs