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GEOTAB
GEOTAB
1,001 – 5,000 Employees
H1B Visa SponsorConsultingLogisticsManufacturing
GEOTAB develops commercial telematics technology that connects vehicles and other assets to the internet, turning operational data into web-based insights for fleet management. Its products support fleet optimization, productivity, safety, compliance, sustainability, asset tracking, video-based safety, and electrification planning. The company serves organizations across commercial transportation, logistics, manufacturing, consulting, and government, making its work relevant to teams building connected-vehicle platforms, data analytics, fleet operations, and sustainable mobility solutions.
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Senior Field Hardware Engineer - Hybrid, United States

GEOTAB is seeking a Senior Field Hardware Engineer to support Geotab Video hardware pilots for its connected-vehicle platform. The role covers installation troubleshooting, AI training-data collection, and coordination of field deployments.

USUnited StatesHybridFull-timeSeniorEnglish RequiredHardware Engineer

Description

  • Lead field hardware support and pilot-enablement programs for Geotab Video
  • Manage enterprise pilot support from pre-installation planning through closeout
  • Diagnose and resolve complex onsite issues involving hardware, installations, power, harnesses, calibration, mounting, connectivity, and SD cards
  • Travel to customer and pilot sites to reduce disruption and help transition pilots into contracts
  • Act as the technical escalation contact for junior technicians, customers, partners, installers, and internal teams
  • Assess vehicle types, installation conditions, wiring needs, power sources, mounting points, and connectivity environments
  • Install and validate camera and telematics systems, including harness routing, power connections, mounting, positioning, calibration, connectivity testing, and commissioning
  • Create diagnostic plans, determine root causes, apply corrective actions, and document permanent or preventive fixes
  • Collaborate with Computer Vision, Hardware, Product, Customer Success, Support, Sales, and Engineering teams
  • Produce AI-behavior training data by preparing vehicles, installing camera kits, staging scenarios, conducting controlled drives, and capturing video with verified ground truth
  • Evaluate footage and test results for completeness, quality, environmental coverage, and compliance with Vision team requirements
  • Develop installation guides, diagnostic procedures, test plans, field reports, pilot-readiness checklists, and training-data documentation
  • Track hardware kits, tools, components, vehicle configurations, installation outcomes, defects, and follow-up activities
  • Analyze deployment patterns and recommend enhancements to hardware design, installation methods, field tools, training resources, and product requirements
  • Coach and assist junior field technicians
  • Define repeatable operating procedures for a mobile Tiger Team, covering deployment readiness, travel preparation, equipment control, safety, and escalation
  • Comply with workplace, vehicle, customer-site, data-handling, health, and safety requirements
  • Complete additional duties as assigned

Requirements

  • Bachelor's degree in a related field, or an equivalent combination of related education and work experience
  • Post-secondary diploma, degree, or certificate in Electrical Engineering, Electronics Engineering, Mechatronics, Automotive Technology, or Automotive Engineering
  • Substantial field experience diagnosing and resolving vehicle hardware, electrical, installation, connectivity, or telematics problems
  • Working knowledge of vehicle electrical systems, power management, wiring, fuses, grounding, harnesses, connectors, and safe routing methods
  • Knowledge of vehicle-mounted cameras, telematics devices, GPS, cellular connectivity, SD cards, sensors, calibration, and related diagnostic tools
  • Ability to read wiring diagrams, installation instructions, vehicle documentation, and technical specifications
  • Strong troubleshooting and root-cause analysis capabilities
  • Ability to plan and complete safe, repeatable installations across varied vehicle types, customer sites, and operating conditions
  • Ability to collect high-quality video and test data in controlled settings while documenting scenarios, expected results, and observations
  • Strong technical writing and communication skills
  • Ability to manage multiple customer-impacting issues and make sound decisions under pressure
  • Ability to work independently in the field while communicating effectively with remote colleagues and stakeholders
  • Ability to coach junior technicians and reinforce consistent installation, diagnostic, documentation, and safety practices
  • Experience with fleet management, telematics, connected vehicles, automotive technology, computer vision, or AI-enabled camera systems is an asset
  • Familiarity with Jira, MyGeotab, diagnostic software, spreadsheets, and documentation tools is an asset
  • Eligibility to work in the United States through E-Verify is required

Benefits

  • Flexible working arrangements
  • Home office reimbursement program
  • Baby bonus and parental-leave top-up program
  • Online learning and networking opportunities
  • Electric vehicle purchase incentive program
  • Medical and dental benefits
  • Retirement savings program
  • Home internet support for remote work
  • Online social events, chat rooms, and gatherings
  • Health and safety support
  • Work-life balance support
  • Benefits are available only to full-time permanent employees

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