GEOTAB वाणिज्यिक टेलीमैटिक्स तकनीक विकसित करती है, जो वाहनों और अन्य परिसंपत्तियों को इंटरनेट से जोड़कर परिचालन संबंधी डेटा को बेड़े प्रबंधन के लिए वेब-आधारित जानकारी में बदलती है। इसके उत्पाद बेड़े के अनुकूलन, उत्पादकता, सुरक्षा, अनुपालन, स्थिरता, परिसंपत्ति ट्रैकिंग, वीडियो-आधारित सुरक्षा और विद्युतीकरण योजना में सहायता करते हैं। कंपनी वाणिज्यिक परिवहन, लॉजिस्टिक्स, विनिर्माण, परामर्श और सरकारी क्षेत्रों के संगठनों को सेवाएं देती है, जिससे उसका काम कनेक्टेड-वाहन प्लेटफ़ॉर्म, डेटा विश्लेषण, बेड़े संचालन और टिकाऊ गतिशीलता समाधान विकसित करने वाली टीमों के लिए प्रासंगिक बनता है।
Senior Field Hardware Engineer - Hybrid, United States
GEOTAB is seeking a Senior Field Hardware Engineer to support Geotab Video hardware pilots for its connected-vehicle platform. The role covers installation troubleshooting, AI training-data collection, and coordination of field deployments.
विवरण
- Lead field hardware support and pilot-enablement programs for Geotab Video
- Manage enterprise pilot support from pre-installation planning through closeout
- Diagnose and resolve complex onsite issues involving hardware, installations, power, harnesses, calibration, mounting, connectivity, and SD cards
- Travel to customer and pilot sites to reduce disruption and help transition pilots into contracts
- Act as the technical escalation contact for junior technicians, customers, partners, installers, and internal teams
- Assess vehicle types, installation conditions, wiring needs, power sources, mounting points, and connectivity environments
- Install and validate camera and telematics systems, including harness routing, power connections, mounting, positioning, calibration, connectivity testing, and commissioning
- Create diagnostic plans, determine root causes, apply corrective actions, and document permanent or preventive fixes
- Collaborate with Computer Vision, Hardware, Product, Customer Success, Support, Sales, and Engineering teams
- Produce AI-behavior training data by preparing vehicles, installing camera kits, staging scenarios, conducting controlled drives, and capturing video with verified ground truth
- Evaluate footage and test results for completeness, quality, environmental coverage, and compliance with Vision team requirements
- Develop installation guides, diagnostic procedures, test plans, field reports, pilot-readiness checklists, and training-data documentation
- Track hardware kits, tools, components, vehicle configurations, installation outcomes, defects, and follow-up activities
- Analyze deployment patterns and recommend enhancements to hardware design, installation methods, field tools, training resources, and product requirements
- Coach and assist junior field technicians
- Define repeatable operating procedures for a mobile Tiger Team, covering deployment readiness, travel preparation, equipment control, safety, and escalation
- Comply with workplace, vehicle, customer-site, data-handling, health, and safety requirements
- Complete additional duties as assigned
आवश्यकताएँ
- Bachelor's degree in a related field, or an equivalent combination of related education and work experience
- Post-secondary diploma, degree, or certificate in Electrical Engineering, Electronics Engineering, Mechatronics, Automotive Technology, or Automotive Engineering
- Substantial field experience diagnosing and resolving vehicle hardware, electrical, installation, connectivity, or telematics problems
- Working knowledge of vehicle electrical systems, power management, wiring, fuses, grounding, harnesses, connectors, and safe routing methods
- Knowledge of vehicle-mounted cameras, telematics devices, GPS, cellular connectivity, SD cards, sensors, calibration, and related diagnostic tools
- Ability to read wiring diagrams, installation instructions, vehicle documentation, and technical specifications
- Strong troubleshooting and root-cause analysis capabilities
- Ability to plan and complete safe, repeatable installations across varied vehicle types, customer sites, and operating conditions
- Ability to collect high-quality video and test data in controlled settings while documenting scenarios, expected results, and observations
- Strong technical writing and communication skills
- Ability to manage multiple customer-impacting issues and make sound decisions under pressure
- Ability to work independently in the field while communicating effectively with remote colleagues and stakeholders
- Ability to coach junior technicians and reinforce consistent installation, diagnostic, documentation, and safety practices
- Experience with fleet management, telematics, connected vehicles, automotive technology, computer vision, or AI-enabled camera systems is an asset
- Familiarity with Jira, MyGeotab, diagnostic software, spreadsheets, and documentation tools is an asset
- Eligibility to work in the United States through E-Verify is required
लाभ
- Flexible working arrangements
- Home office reimbursement program
- Baby bonus and parental-leave top-up program
- Online learning and networking opportunities
- Electric vehicle purchase incentive program
- Medical and dental benefits
- Retirement savings program
- Home internet support for remote work
- Online social events, chat rooms, and gatherings
- Health and safety support
- Work-life balance support
- Benefits are available only to full-time permanent employees