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GEOTAB көлік құралдары мен басқа да активтерді интернетке қосатын коммерциялық телематикалық технологияларды әзірлеп, операциялық деректерді автопаркіні басқаруға арналған веб-негізді талдауларға айналдырады. Оның өнімдері автопаркті оңтайландыруды, өнімділікті, қауіпсіздікті, талаптарға сәйкестікті, тұрақты дамуды, активтерді бақылауды, бейне негізіндегі қауіпсіздікті және көлік паркін электрлендіруді жоспарлауды қолдайды. Компания коммерциялық тасымал, логистика, өндіріс, консалтинг және мемлекеттік сектордағы ұйымдарға қызмет көрсетіп, байланысқан көлік платформаларын, деректер талдауын, автопарк операцияларын және тұрақты мобильділік шешімдерін әзірлейтін командалар үшін маңызды бағыттарда жұмыс істейді.
Senior Field Hardware Engineer - Hybrid, United States
GEOTAB is seeking a Senior Field Hardware Engineer to support Geotab Video hardware pilots for its connected-vehicle platform. The role covers installation troubleshooting, AI training-data collection, and coordination of field deployments.
Сипаттама
- Lead field hardware support and pilot-enablement programs for Geotab Video
- Manage enterprise pilot support from pre-installation planning through closeout
- Diagnose and resolve complex onsite issues involving hardware, installations, power, harnesses, calibration, mounting, connectivity, and SD cards
- Travel to customer and pilot sites to reduce disruption and help transition pilots into contracts
- Act as the technical escalation contact for junior technicians, customers, partners, installers, and internal teams
- Assess vehicle types, installation conditions, wiring needs, power sources, mounting points, and connectivity environments
- Install and validate camera and telematics systems, including harness routing, power connections, mounting, positioning, calibration, connectivity testing, and commissioning
- Create diagnostic plans, determine root causes, apply corrective actions, and document permanent or preventive fixes
- Collaborate with Computer Vision, Hardware, Product, Customer Success, Support, Sales, and Engineering teams
- Produce AI-behavior training data by preparing vehicles, installing camera kits, staging scenarios, conducting controlled drives, and capturing video with verified ground truth
- Evaluate footage and test results for completeness, quality, environmental coverage, and compliance with Vision team requirements
- Develop installation guides, diagnostic procedures, test plans, field reports, pilot-readiness checklists, and training-data documentation
- Track hardware kits, tools, components, vehicle configurations, installation outcomes, defects, and follow-up activities
- Analyze deployment patterns and recommend enhancements to hardware design, installation methods, field tools, training resources, and product requirements
- Coach and assist junior field technicians
- Define repeatable operating procedures for a mobile Tiger Team, covering deployment readiness, travel preparation, equipment control, safety, and escalation
- Comply with workplace, vehicle, customer-site, data-handling, health, and safety requirements
- Complete additional duties as assigned
Талаптар
- Bachelor's degree in a related field, or an equivalent combination of related education and work experience
- Post-secondary diploma, degree, or certificate in Electrical Engineering, Electronics Engineering, Mechatronics, Automotive Technology, or Automotive Engineering
- Substantial field experience diagnosing and resolving vehicle hardware, electrical, installation, connectivity, or telematics problems
- Working knowledge of vehicle electrical systems, power management, wiring, fuses, grounding, harnesses, connectors, and safe routing methods
- Knowledge of vehicle-mounted cameras, telematics devices, GPS, cellular connectivity, SD cards, sensors, calibration, and related diagnostic tools
- Ability to read wiring diagrams, installation instructions, vehicle documentation, and technical specifications
- Strong troubleshooting and root-cause analysis capabilities
- Ability to plan and complete safe, repeatable installations across varied vehicle types, customer sites, and operating conditions
- Ability to collect high-quality video and test data in controlled settings while documenting scenarios, expected results, and observations
- Strong technical writing and communication skills
- Ability to manage multiple customer-impacting issues and make sound decisions under pressure
- Ability to work independently in the field while communicating effectively with remote colleagues and stakeholders
- Ability to coach junior technicians and reinforce consistent installation, diagnostic, documentation, and safety practices
- Experience with fleet management, telematics, connected vehicles, automotive technology, computer vision, or AI-enabled camera systems is an asset
- Familiarity with Jira, MyGeotab, diagnostic software, spreadsheets, and documentation tools is an asset
- Eligibility to work in the United States through E-Verify is required
Артықшылықтар
- Flexible working arrangements
- Home office reimbursement program
- Baby bonus and parental-leave top-up program
- Online learning and networking opportunities
- Electric vehicle purchase incentive program
- Medical and dental benefits
- Retirement savings program
- Home internet support for remote work
- Online social events, chat rooms, and gatherings
- Health and safety support
- Work-life balance support
- Benefits are available only to full-time permanent employees
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