Enterprise Customer Success Manager, Brazil (Remote)
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Blue View Builder operates at the intersection of real estate and construction, designing, financing, and building modular, prefab, manufactured homes, and accessory dwelling units. Its offerings include ready-made floorplans, custom home designs, interior design support, and construction options ranging from site-built to modular and prefab projects. The company serves buyers looking for more affordable, customizable housing, while also providing prefab garages, carriage houses, and commercial construction solutions. Its work spans architectural styles such as Craftsman, Modern, Ranch, Farmhouse, Mediterranean, Mid-Century, Victorian, and luxury designs.
Senior Executive Assistant (Mexico, Remote)
Support the founder of a Mexico-based company by managing schedules, communications, vendors, and project coordination. Keep construction, operations, finance, and recruiting workstreams aligned through clear tracking, follow-up, and decision support.
Description
- Safeguard confidential company information and handle it with sound professional judgment
- Prepare meeting materials, arrange rooms, capture minutes, and organize special events and town halls
- Serve as the coordination link between executives and internal or external partners
- Oversee office supplies and routine administrative processes
- Manage calendars, inbox triage, travel arrangements, and meeting preparation across Pacific Time
- Write emails, presentations, one-page briefs, and follow-up communications in English and Spanish as needed
- Protect the founder’s schedule by declining, rescheduling, grouping, and escalating requests
- Monitor unresolved items and drive them through to completion
- Unify project workstreams within a single plan and keep the master schedule current
- Create and maintain trackers, standard operating procedures, meeting rhythms, and decision records
- Schedule and coordinate architects, engineers, lenders, subcontractors, and agencies against agreed dates
- Identify schedule risk early and propose a practical next action
- Produce a weekly scorecard summarizing progress, blockers, and decisions required
- Keep CRM and pipeline records current and maintain organized document control
- Support vendor evaluation, onboarding, and invoice routing
- Coordinate recruiting activities
Requirements
- Live in Mexico and maintain a dependable home office with professional video presence
- Have C1-level or stronger written and spoken English
- Be a native or bilingual Spanish speaker
- Bring at least four years of experience supporting a founder, partner, or general manager, or coordinating projects with multiple stakeholders
- Demonstrate strong ownership and a consistent record of completing work
- Work confidently with Google Workspace, Microsoft Planner, Notion or a comparable tool, Slack, Zoom, and Excel or Google Sheets
- Experience in construction, real estate, or another deadline-driven environment is preferred but not required
- Exposure to CAPM, PMP, or Scrum practices is a plus
- Experience supporting US clients or a US-based founder is a plus
- Familiarity with California permitting, modular or prefab construction, or design-build is a plus
- Ability to turn an unstructured 20-minute voice note into a polished one-page brief is a plus
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