Jones Lang LaSalle Americas, Inc.
Jones Lang LaSalle Americas, Inc.
Jones Lang LaSalle Americas, Inc. provides commercial real estate services to corporations and investors worldwide. Its work spans real estate strategy and operations, with a focus on helping clients manage costs, improve workplace and portfolio productivity, and advance sustainability goals. The company operates at the intersection of real estate, business consulting, and B2B services.

Senior Director, Marketing Transformation and Change Management

Lead AI-driven marketing transformation and organizational change at JLL, a global real estate services company. Drive adoption, communications, enablement, and change programs across marketing.

Description

  • Own change management across marketing’s portfolio, including AI tools and agents, process updates, operating model changes, and organizational transitions
  • Sequence initiatives according to team capacity and the business calendar
  • Use structured change methods to assess impact, design enablement, and monitor adoption
  • Surface risks related to sponsorship, readiness, and reinforcement
  • Direct change programs for AI tool and agent adoption from pilot launches through broader deployment
  • Develop and maintain frameworks and enablement approaches for bringing AI capabilities to marketing teams
  • Organize and lead recurring AI forums, including quarterly marketing-wide update sessions
  • Build effective relationships with senior marketing leaders, including the CMO and Marketing Leadership Team
  • Prepare executive communications covering transformation efforts, technology decisions, and program updates
  • Create branded enablement resources such as presentations, talk tracks, session summaries, and training materials
  • Coordinate with the Marketing Internal Communications lead on beta invitations, launch messaging, leadership communications, and follow-up recaps
  • Tailor communication and training methods to the nature of each change
  • Collaborate with subject matter experts, process owners, and pilot representatives throughout marketing
  • Work with project and delivery teams to develop timelines and readiness plans
  • Lead and coordinate an offshore Change Management specialist based in India
  • Report to the Head of Marketing Data & AI and collaborate with an offshore instructional designer

Requirements

  • At least 10 years of demonstrated change management experience spanning technology implementations, process changes, and organizational change
  • Strong stakeholder management capabilities and confidence working with senior and executive audiences
  • Exceptional writing skills with a clear, direct style that avoids unnecessary corporate jargon
  • Experience creating structured enablement and training resources
  • Ability to manage multiple concurrent change initiatives of different sizes while adjusting the approach as needed
  • Comfort navigating uncertainty, especially with emerging AI and agentic tools whose processes are still evolving
  • Working knowledge of ADKAR, Prosci, or another structured change management framework
  • Experience leading change in marketing or marketing technology is preferred
  • Must be authorized to work in the United States without sponsorship
  • Availability for a 16-month fixed-term contract

Benefits

  • 401(k) plan with matching employer contributions
  • Comprehensive medical, dental, and vision coverage
  • Paid parental leave at full salary
  • Paid time off and company holidays
  • Early access to earned wages through Daily Pay
  • Supportive culture and broad benefits focused on mental, physical, and emotional well-being
  • Reasonable accommodations for people with disabilities

Related Jobs

Savannah River Mission Completion

Administrative Assistant Coordinator

Savannah River Mission Completion
1,001 – 5,000 Employees
EnergyEnvironmentalGovernment

Provide administrative and clerical support at Savannah River Mission Completion, the U.S. Department of Energy contractor overseeing liquid waste operations at Savannah River Site. Coordinate information, meetings, reports, and departmental administration.

Open