Kantar
Kantar
Kantar is a global data insights and consulting company that helps organizations make better decisions about consumers, brands, and markets. Its work combines research, analytics, technology products, and digital platforms across areas such as brand strategy, consumer behavior, creative effectiveness, and customer experience. Kantar supports organizations in sectors including automotive, consumer packaged goods, energy, financial services, media, retail, and technology, providing evidence-based guidance for growth, innovation, and stronger brand performance. With around 28,000 colleagues working across global markets, Kantar brings together expertise in marketing, consulting, and media to turn complex audience and market data into practical business insight.

Senior Director, Client Service - Media Effectiveness | Kantar

Lead media effectiveness research, strategic client advisory, and account growth for Kantar. Build high-performing teams and guide media investment and measurement decisions.

Description

  • Own a strategic book of business within the broader practice portfolio
  • Manage high-value client accounts across research delivery, forecasts, profitability, client satisfaction, and long-term growth
  • Advise senior and executive stakeholders on media investment and measurement strategy
  • Direct complex media effectiveness programs covering brand lift, cross-platform measurement, attribution, ROI, and segmentation
  • Convert client business challenges into scalable research frameworks
  • Turn complex, multi-source data into executive narratives and actionable recommendations
  • Collaborate with commercial teams to grow existing accounts and uncover new research opportunities
  • Improve operational performance through optimized resourcing, delivery models, and best practices
  • Develop high-performing teams and strengthen research, storytelling, and client leadership capabilities
  • Represent Kantar with client leaders and across the media measurement and analytics industry

Requirements

  • 10–15+ years of experience in market research, media analytics, or insights consulting, including ownership of complex client portfolios
  • Advanced experience delivering media effectiveness research across brand lift, digital, CTV, addressable, and linear channels, with expertise in attribution, ROI, and segmentation
  • Ability to turn complex data into clear executive narratives that support strategic decisions and media investment outcomes
  • Record of advising senior and executive stakeholders while shaping measurement strategy and long-term business direction
  • Strong commercial judgment, including experience supporting renewals, account growth, and multi-year planning
  • Experience building and leading high-performing teams, developing research talent, and improving account structures
  • Demonstrated ability to scale operational excellence through effective resourcing, delivery models, and team practices
  • Exceptional communication and leadership skills in fast-paced, complex client settings
  • Bachelor’s degree required; advanced degree preferred

Benefits

  • Medical coverage with comprehensive and affordable options across a range of health services
  • Health Savings Account or Flexible Spending Account
  • Dental and vision coverage for diverse healthcare needs
  • Wellness program
  • 401(k) plan with employer match
  • Tuition reimbursement
  • Commuter benefits
  • Unlimited paid time off
  • Flexible working arrangements that include time in the office during the week
  • Performance-based rewards and career advancement opportunities
  • Inclusive culture focused on health and wellbeing

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