Fortify Companies
Fortify Companies
201 – 500 Employees
B2BConstructionInsurance
Fortify Companies provides property protection and restoration services across the construction, insurance, and B2B sectors. Its operating model brings the Insurcomm and Rytech restoration brands together through one technology platform, covering prevention, emergency response, mitigation, and reconstruction. The company combines national reach with local expertise to support property owners and insurance partners throughout the property recovery process, including 24/7 response when damage occurs.

Remote Accounts Receivable Specialist at Fortify Companies

Manage franchise receivables for Rytech, a nationwide property restoration company. Resolve billing questions and pursue overdue payments through frequent calls and aging reports.

Description

  • Oversee a portfolio of franchise accounts
  • Track unpaid balances and open or overdue receivables
  • Make at least 50 daily calls to follow up on outstanding payments
  • Respond to external customers’ billing questions
  • Prepare aging reports for assigned franchisees
  • Meet with franchise owners by conference call to review open receivables and plan collection efforts
  • Coordinate with franchise owners, third-party administrators, and insurance carriers to address billing issues and collect overdue funds
  • Follow departmental policies and procedures
  • Anticipate customer needs and deliver strong service
  • Support other departments during Cat periods as needed
  • Handle additional duties assigned to support the team and business

Requirements

  • Accounts receivable experience is preferred
  • Proficiency with Microsoft Office, especially Excel, Word, and Outlook, is required
  • NetSuite experience is not required, but you must be able to learn new systems
  • Able to work independently and as part of a team
  • Strong written and verbal communication skills
  • Able to work proactively with department leaders and managers at multiple levels
  • Able to handle challenging collection situations
  • Restoration industry experience is a plus
  • Organized and attentive to detail
  • Skilled at building relationships
  • Comfortable with frequent calls and a structured, process-oriented workflow
  • Able to stay calm under pressure
  • Results-oriented
  • Employment is contingent on passing a drug screening and background check

Benefits

  • Hourly pay of $18–$22, depending on experience; overtime as needed
  • Medical, dental, and vision insurance
  • 401(k) retirement plan
  • Health savings account, life insurance, and disability coverage
  • Paid time off that accrues with tenure, plus company-recognized paid holidays
  • Two weeks of paid in-person training in Kennesaw, Georgia, followed by fully remote work
  • A workplace that values honesty, follow-through, accountability, and doing right by franchise partners
  • Career advancement opportunities at Rytech and across Fortify Companies
  • Eight-hour shift from 8 a.m. to 5 p.m., with a one-hour lunch
  • Day shift
  • Monday through Friday
  • Overtime is required

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